Sr. Manager, People and Culture

We’re looking for a hands-on, detail-oriented People & Culture leader who thrives in execution. As the Senior Manager of People & Culture, you’ll own and operate the day-to-day employee experience—from onboarding and employee relations to performance processes, culture programming, and people operations.

This role is perfect for someone who loves rolling up their sleeves, optimizing structure, ensuring consistency, and delivering high-quality HR support across a growing organization. While you’ll partner with leaders throughout the business, the focus of this position is on strong execution, operational excellence, and creating a seamless and engaging employee lifecycle.

This is a full-time, in-office role based at our Denver headquarters. Candidates must be located in or willing to relocate to Denver, CO.

• Lead the day-to-day execution of People & Culture processes and programs.
• Partner with managers to support hiring coordination, onboarding, performance conversations, and ongoing employee engagement.
• Provide clear, timely guidance to employees and managers on policies, processes, and HR best practices.

• Manage the performance management cycle and ensure timely, consistent execution across teams.
• Support the creation and rollout of manager training and development tools.
• Track performance trends and escalate issues/opportunities to leadership.

• Coordinate and execute culture-building initiatives, employee communications, and engagement programming.
• Manage engagement surveys, gather insights, and track follow-through on action items.
• Support recognition programs and ensure company values are embedded in day-to-day interactions.

• Own operational HR workflows: onboarding, offboarding, benefits administration, and maintaining accurate documentation.
• Ensure compliance with state and federal employment laws and support policy updates.
• Maintain HRIS data integrity, ensure accurate employee records, and support reporting needs across the organization.
• Manage leave-of-absence processes including communication, documentation, and coordination with managers and payroll.

• Manage employee relations issues from intake through resolution, including coaching, documentation, and investigations.
• Partner with managers to navigate sensitive employee situations with clarity, fairness, and consistency.
• Develop and maintain ER tools, templates, and training to improve manager capability and reduce risk.
• Identify ER patterns and recommend operational improvements.

• Model and reinforce inclusive practices across hiring, onboarding, communication, and day-to-day employee interactions.
• Ensure people processes are consistent, fair, and equitable across teams and locations.
• Identify opportunities to strengthen belonging and inclusivity within employee experience touchpoints.

• 7+ years of People/HR experience with strong hands-on execution across HR operations and employee relations.
• Capable of managing multiple workflows simultaneously with strong attention to detail.
• Skilled at coaching managers through day-to-day employee issues.
• Experience with California, New York and Washington State labor laws a plus.
• Strong knowledge of employment law and HR best practices.
• Excellent interpersonal, communication, and leadership skills.
• Clear, empathetic communicator who builds trust at all levels.
• Comfortable in a fast-paced, growing environment that requires structure, efficiency, and adaptability.

• Experience supporting or partnering with retail teams (field, stores, or customer-facing environments).
• Experience executing HR programs across distributed or multi-location teams.

• This is a full-time in-office exempt position, headquartered in Denver, CO (Cherry Creek area). The expectation for this role is that the individual will be onsite 5 days per week.
• Targeted compensation range for this role: $110K+, flexible dependent upon experience.
• Our total rewards package includes competitive compensation, generous PTO, volunteer days off, health…