Manager, Human Resources - Denver

Position Overview

The Human Resources Manager guides and manages Human Resources services, policies, and programs in areas including: labor relations, performance management, career and succession planning, recognition, retention, employee relations, policy interpretation and deployment, compensation, compliance, and safety. Leads the implementation of people-related initiatives that provide an employee-oriented and high-performance culture that contributes to the organization-wide business plan and objectives. This position reports into a VP, Human Resources.

• Partners with leaders to manage employee performance to policies, procedures and programs.
• Oversees integrated talent management and succession planning processes to ensure talent is properly identified and assessed.
• Coaches managers on how to write and deliver effective performance reviews.
• Evaluates talent potential to determine strengths and developmental gaps.
• Educates managers on legal practices, acceptable workplace behaviors and appropriate counseling methods.
• Participates in high level disciplinary action and terminations decisions.
• Partners with labor relations counsel.
• Participates and represents the organization during investigations.
• Attends unemployment hearings.

• Analyzes Engagement Survey results and advises leaders on creation of action plans.
• Partners with leaders to ensure action planning goals are met and additional plans are created to encourage continuous improvement.
• Identifies employees to participate in career pathing to enhance readiness for job opportunities.
• Encourages recognition through Center Stage and acts as a resource for managers and employees.
• Utilizes injury report to recommend safety awareness and solutions.
• Promotes company benefits and initiatives through multiple communication venues including in person meetings, conference calls, webinars, emails and onsite venue visits.
• Leads change management for company initiatives.
• Conducts employee focus groups to discuss successes and identifies areas of improvement.
• Analyzes separation reasons to understand trends and solve for actionable issues and decrease turnover.
• Conducts monthly meeting with Operations Leaders on employee metrics to ensure year over year data points are aligned with regional goals.

• Promotes a high-performance culture that encourages ongoing self-development.
• Advises employees on career pathing opportunities that meet the needs and goals of both the organization and the employee.
• Ensures National College Leadership Program participants are flowing through the defined curriculum and addresses any issues to increase retention.
• Facilitates and monitors employee and manager through the Role-Based Development Programs.
• Partners with Operations to identify training needs based on business needs
• Partnering with COEs to identify solutions and interventions to address business needs .
• Facilitates training courses, as needed.
• Reviews workers’ compensation injuries and partners with leaders and the Safety department to solve for issues.

• Educates leaders on venue staffing guidelines.
• Reviews job additions and replacements for adherence to venue staffing guidelines.
• Leads annual regional review of venue staffing and ensures staffing adjustments are made, if needed.
• Partners with Talent Acquisition to identify promo table and high potential employees for internal mobility.
• Interviews candidates for leadership positions to assess fit into culture and role.
• Supports organizational change that includes job competency evaluation, change management, communication and project plans. Partners with Talent Acquisition on salary recommendations based on Encores salary structure.
• Provides consultation on immigration process.

• Bachelors degree required, preferably in Human Resources or related field
• 5+ years experience in Human Resources in employment law, compensation, organizational planning, recruitment, organization development, employee relations, safety, employee engagement, and employee development
• General knowledge of various employment laws, regulations and practices
• Strong base of HR technical knowledge
• Outstanding interpersonal relationship building and employee coaching skills.
• Ability to work with autonomy in a fast-paced environment with multiple priorities.
• An excellent listener and communicator with an approachable style.
• Ability to analyze situations when making decisions
• SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) certifications a plus.

• Consultation
• Relationship Management
• Ethical Practice
• Global and Cultural Awareness
• Business Acumen
• Critical Evaluation

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office…