People Operations Coordinator

People Operations Coordinator - Service Core Company Overview

Service Core and Docket are rapidly-growing field-service Software as a Service platforms serving the portable sanitation and dumpster industries. Named the #80 fastest-growing software company in America by Inc. 5,000, we’re redefining how our customers manage their businesses. Our software helps hardworking business owners save time, stay organized, and get paid faster by streamlining job management, route optimization, inventory tracking, and billing automation.

Our customers work hard, and so do we—giving them tools to get more done with less stress.

We live by our core values of Love Our Customers, Be Real, Give a Shit, Deliver Results and of course Keep it Fun. Service Core provides hard-working individuals the opportunity to work and grow within an agile, fast-paced start-up environment. We are proud of our accomplishments and take our jobs seriously while not taking ourselves too seriously. We believe in growing together, celebrating successes, and empowering each team member to make a real impact.

We are looking for a highly organized, process-driven People Operations Coordinator to be the backbone of our HR function. Service Core is scaling rapidly (we’ve hired enough teammates to field a Broncos roster in the last 10 months!), and we are transitioning our People function from "firefighting" to "strategic building."

You will be the operational engine that keeps the department running. This role will own the critical day-to-day workflows—onboarding logistics, data integrity, and employee support. This is not just a "paper pushing" role; it is an opportunity to build the infrastructure that will support our next stage of growth.

You will report to the Director of People Operations as a People Operations Coordinator.

• The "White Glove" Welcome:
  Manage the end-to-end logistics for new hires, including drafting offer letters, running background checks (Checkr), coordinating equipment with IT, and ensuring the "Welcome Kit" and swag are ready on Day 1.
• Smooth Exits:
  Administer the offboarding checklist, process separation paperwork, and coordinate asset recovery, ensuring a compliant and respectful exit experience.

• Maintain impeccable data accuracy within our HR tech stack (Bamboo
  
  HR as our source of truth, plus Lattice for performance).
• Process employee changes (promotions, manager changes, compensation updates) and ensure all digital files are compliant and up to date.
• Assist with the implementation and maintenance of new tools as we scale our tech stack in 2026.
• Support with payroll processing.

• Serve as the first point of contact (Tier 1 support) for general employee questions regarding benefits, time off, and policies.
• Manage the internal knowledge base/resource hub, ensuring employees can "self-serve" answers to common questions.
• Assist with culture initiatives, company events, and values reinforcement programs that keep our eNPS high.
• Manage various mailings from states for compliance in concert with our HRIS.

• Support the hiring process by scheduling interviews, maintaining job postings in Bamboo
  
  HR, and ensuring interviewers have the correct scorecards and materials.
• Note:
  
  You won't be recruiting, but you will ensure the recruiting machine runs on time.

• The Unblocker:
  You see a pile of paperwork or a messy inbox not as a burden, but as a puzzle to be solved. You love checking things off a list.
• Detail-Obsessed:
  In People Ops, accuracy is trust. You double-check names, numbers, and dates instinctively.
• Tech‑Savvy:
  You are comfortable working in HRIS systems (Bamboo
  
  HR experience is a huge plus) and modern collaboration tools like Slack and G‑Suite.
• High EQ:
  You handle sensitive employee information with extreme confidentiality and treat every employee interaction with empathy and care.

• 1-2 years of experience in an HR, Recruiting, or Administrative coordination role.
• Experience with Bamboo
  
  HR and/or Lattice is highly preferred.
• Strong…