Banquet Captain

Position Overview

The Hyatt Regency Denver Tech Center is a 4‑Star Full Service 451‑room Hotel with 30,000 sq ft of conference space, located in the Hampden South neighborhood near I‑25 and 225 in the tech center.

We are recruiting a Banquet Captain for flexible work hours – $18.50‑$20.00 hourly + tips. Day, night, weekend and holiday shifts available.

This position requires the candidate to supervise banquet staff during set‑up, service and breakdown, ensuring safe and efficient, accident‑free operations.

• Check server and horse person BEOs to ensure accurate information.
• Verify room set‑up matches BEO directions; keep public areas neat and clean.
• Make contact with group representatives and explain communication procedures.
• Communicate BEO changes to the catering office and affected departments.
• Coordinate staff set‑ups, changes, and time schedules for all functions.
• Verify scheduling for the next day’s functions, adjusting staff as needed.
• Operate as a banquet server when required – set‑up, greeting, serving, breakdown.
• Inspect banquet areas post‑event to ensure equipment is returned and areas are clean.
• Obtain client signatures on banquet checks, recap at day’s end, and hand over to Night Audit.
• Coach and counsel associates to improve performance; administer corrective or disciplinary actions as necessary.
• Know the menu for each function and be able to explain major ingredients and preparation methods.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules; know fire prevention and emergency procedures.
• Use protective equipment and report unsafe conditions or incidents to supervisor.
• Maintain a neat, clean, and well‑groomed appearance per team member handbook.
• Perform related duties as requested by supervisor; assist other banquet personnel when needed.

• Two years of hotel banquet food/beverage service experience.
• Hold a current Food Handler Card (or be willing to obtain at our cost).
• Ability to process paperwork.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and service ware; familiarity with various equipment and setup styles in meeting rooms.
• Ability to understand verbal English for job requests from supervisors and guests.

Ability to transport up to 30 lbs continuously throughout the shift; lift up to 30 lbs; move or push goods on a hand cart/truck weighing up to 100 lbs. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

• 401(k)
• Health, vision, dental insurance
• Short‑term/long‑term disability insurance
• Life insurance
• Paid vacation
• Paid sick time up to 48 hours annually
• Birthday pay
• Holiday pay
• Free hot meal per shift in employee cafe
• Restaurant and coffee shop discount
• Free covered parking
• RTD subsidized transportation
• Hyatt Hotels discounts
• Growth opportunities

Hyatt Regency DTC does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We are committed to giving all qualified applicants equal opportunity and basing selection decisions on job‑related factors.

Shifts vary based on business needs – 40 hours per week.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company responsible for all employment benefits and obligations at this location.