Summer Athletic Club Front Desk Agent

Position: Summer 2026: Athletic Club Front Desk Agent
** Copper Mountain Resort
** is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience.

** Copper Mountain Resort
** is also home to Woodward Copper action-sports camps, programs, and training facility.
* Compensation:
Proposed hiring rate of $18.50 to $20.40+, actual pay will be adjusted based on experience.
* Benefits:
This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc) also available.
* Greet and check in/out members and guests in a friendly, helpful, and welcoming manner.
* Verify club status for lodging guests and membership status for all members.
* Interact with members and guests in a warm and friendly manner.
* Offer clear directions including use of locker key and location of locker rooms, pool, and cardio equipment to all lodging guests.
* Provide exceptional guest service by insuring a friendly and welcoming atmosphere for members and guests.
* Maintain key security and coordinate dispensing of lockers.
* Maintain an organized pro shop, front desk, storage room, and lobby area.
* Monitor towel bin and locker room cleanliness.
* Maintain a fully stocked towel supply. Fold towels as needed.
* Wipe down weight equipment daily; clean racquetball courts as needed.
* Price and sell pro shop merchandise.
* Assist the front desk foreman in maintaining a fully stocked pro shop.
* Up sell massage & facials.
* Schedule and coordinate massage, facial and racquetball court appointments accurately.
* Open and close club, performing all procedures outlined in the front desk operations manual.
* Monitor and secure adequate front desk and operations supplies.
* Complete daily sales report accurately, reconciling cash, receipts, and a $200 bank.
* Report maintenance needs, member/guest comments and concerns to appropriate manager or supervisor.
* Demonstrate a willingness to function as part of a team.
* Be available to work a flexible schedule throughout entire employment including holidays.
* Assist foreman, club supervisor in training new front desk personnel.
* Assist foreman, club supervisor and manager with special tasks and assignments as needed, such as organizing member contests or updating bulletin boards.
* Promote open and positive lines of communication among fellow staff members.
* Demonstrate knowledge and understanding of all club memberships, products, and programs making appropriate recommendations for prospective members.
* Complete the membership process and membership applications accurately.
* Actively promote club programs and services to members and guests.
* Act as an ambassador for our club programs as well as for Copper Mountain Resort.
* Execute club emergency plan when necessary. Assist management in emergency situations.
* Assist in the maintenance of Pool, Hot Tubs, Sauna, Steam Rooms when needed
* Attend regular staff meetings.
* This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
* Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.
* This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.
* Is honest and has the highest integrity
* Is able to handle and manage confidential information
* Professional appearance. Adheres to all grooming…