Public Area Attendant

Overview

The Public Area Attendant maintains Highgate Hotel Standards in all assigned areas, including lobby spaces, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and other public spaces. May also perform Room Attendant and House Attendant duties as needed.

Compensation Type:
Hourly

Salary Range: USD $19.50/Hr.

Location:

US-CO-Denver

Property:
Holiday Inn Express Denver

Company:
Highgate Hotels

• Travel discounts at our hotels
• Medical coverage with three pricing tiers, plus Dental and Vision benefits for eligible full-time associates
• Paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act
• Paid time off plans may be available to eligible associates
• 401(k) plan open to both full-time and part-time associates who qualify

Applications will be accepted between 1/21/2026 and 2/15/2026.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Use proper two-way radio etiquette when communicating with other employees.
• Practice safe work habits to ensure safety to guests, fellow employees and self.
• Handle items for "Lost and Found" according to the hotel standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
• Report maintenance issues to Housekeeping Supervisor/Manager.
• Be familiar with correct guestroom cleaning procedures to assist if needed.
• Deliver any clean linen to assigned sections, if necessary.
• Pickup Room Attendant's dirty linen or trash as needed.
• Before leaving, collect all trash from the service landings and dispose of it in outside trash dumpsters per hotel procedures.
• Vacuum guest corridors.
• Keep hallways, public areas and closets neat and organized.
• Maintain cleanliness and sanitation in public restrooms.
• Adhere to the schedule for project cleaning of public areas.
• Maintain the stairwells to hotel standards.
• Keep ash urns clean and filled with sand.
• Ensure overall guest satisfaction.

• High School diploma or equivalent
• Experience in a hotel or related field preferred
• Previous housekeeping experience highly preferred
• Flexible and long hours sometimes required
• Medium work capacity: exerting up to 50 pounds occasionally and up to 20 pounds frequently or constantly to lift, carry, push, pull or move objects
• Ability to stand during entire shift
• Effective verbal and written communication with all levels of employees and guests in a courteous and service-oriented manner
• Ability to listen, understand, and clarify concerns
• Ability to multitask and prioritize departmental functions to meet deadlines
• Approach all encounters with guests and employees in a courteous and service-oriented manner
• Attend all required hotel meetings and trainings
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform, PPE, and nametag
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximize productivity, identify problem areas and assist in implementing solutions
• Effectively handle problems by anticipating, preventing, identifying and solving issues as necessary
• Ability to understand and apply complex information from various sources to meet objectives
• Cross-train in other hotel-related areas
• Maintain confidentiality of information
• Show initiative, including anticipating guest or operational needs
• Perform other duties as requested by management
• Maintain a warm and friendly demeanor at all times