Practice Manager

We are a passionate, dedicated team of leading physicians and scientists who have trained at world-class research hospitals and fertility centers. Together, we are building a fast-growing fertility group grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be.

We believe everyone deserves the opportunity to build a family, and our team is committed to guiding and supporting patients every step of the way.

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.

The Practice Manager is the operational leader of their local clinic – responsible for setting the culture for excellence in patient care and experience, ensuring the effective daily clinical operations, and driving operational alignment with Medical Directors and providers. The Practice Manager is on-site and engaged with the local team, offering guidance and support, mentorship, and ensuring staff have the tools and resources needed to deliver a world-class patient experience.

They partner with a robust shared services team including facilities, IT, HR, finance, and marketing to keep the clinic operating smoothly. The Practice Manager directly manages local clinical leads and administrative practice support roles.

• Oversee non-clinical (front desk and administrative staff), clinical and day-to-day operations of the clinic including oversight of the nursing team, patient navigators, and medical assistants
• Create a best-in-class patient-centered experience
• Address patient concerns and escalations and resolve in a timely and thoughtful manner
• Manage vendor and business associate contracts at the center level including biohazard, scrubs, cleaning services, maintenance, and regulatory visits
• Coordinate daily nursing, patient navigator, medical assistant and front desk schedules, PTO and timecard approval
• Oversee provider schedules and templates to maximize the patient experience, ensure productive provider scheduling, and ensure billing and regulatory compliance
• Hire, coach and develop employees; conduct regular training, coaching, and performance reviews
• Collaborate with medical directors and providers within practice operations
• Monitor and trend KPIs within practice operations
• Develop, implement, and coordinate training programs with applicable departments
• Develop and monitor corrective action strategies and action plans
• Oversee site-level P&L and budget

• Bachelor's degree (BA or BS)
• Healthcare and/or hospitality experience a plus
• Minimum three (3) years of management experience
• Direct experience leading large multi-role teams
• Proven success partnering with Medical Directors and Physicians at the practice level (preferred)

This is a full-time exempt position onsite

The salary range for this role is $80,000-$130,000 annually. This role is eligible for an annual bonus. Salary is based on factors including job-related knowledge and skill set, depth of experience, certifications and/or degrees.

Competitive medical, dental, and vision plans

Paid time off to recharge and enjoy personal time

Access to Better Help therapy sessions for mental and emotional wellness

Commuter benefits and discounted rates on home, auto, and pet insurance

401(k) with up to a 4% company match

Comprehensive fertility and parental leave benefits

Career development opportunities in a fast-growing organization

Employer-paid life and disability insurance

* Temporary and contract roles may not be eligible for…