Bilingual Pediatric Medical Assistant

Bilingual Pediatric Medical Assistant University of Colorado Denver

Position #: 38021

Location:

Sheridan Health Services, 3525 W. Oxford Ave | Unit G1 Denver, CO 80236

The Bilingual Pediatric Medical Assistant will work collaboratively with our exceptional pediatric team, serving patients from infancy through young adulthood (ages 0-25). The role requires flexibility to support both pediatric clinic locations. The candidate will demonstrate cultural sensitivity and a strong commitment to supporting patients with limited access to economic and healthcare resources, both in-person and remotely via phone or Tele-Health platforms such as Zoom.

Daily responsibilities include bilingual communication (Spanish and English), translating clinical terminology for patients and colleagues, and performing courteous patient check-in procedures using both in-person and virtual technologies. The MA will adhere to CDC guidelines during flu seasons and pandemics and maintain strict compliance with university and professional standards. Engagement with community partners—including public health agencies, specialty providers, hospitals, and other healthcare facilities—is expected.

Participation in regular team huddles, meetings, and staff development sessions is required. The position also encourages ongoing professional growth through CU’s robust learning and development resources.

Sheridan Health Services is a multi-site, nurse-managed federally qualified community health center funded through the Health Resources and Services Administration Bureau of Primary Healthcare. Two convenient locations serve community health needs primarily for residents of Arapahoe, Denver, and Jefferson counties. 65% of clients identify as Latinx, and 42% are best served in another language, with Spanish being the predominant second language.

The clinic offers primary care across the lifespan, including preventive, behavioral, and outpatient substance use treatment.

Direct supervision will be provided by an RN for Case Management, an APN Clinical Lead, or the SHS Clinical Operations Manager.

• Utilize the Electronic Health Record (EHR) to measure and document vital signs and notify providers of out-of-range values.
• Review and complete medication reconciliation.
• Accurately document the patient’s chief complaint and health history.
• Prepare and coach patients for provider examinations and assist providers with examinations and procedures as needed.
• Perform standard patient screening tests using apps and advanced technological tools for secure HIPAA‑compliant communication workflow.
• Perform phlebotomy and follow safe lab procedures for proper collection and handling of other lab specimens.
• Perform basic wound care and first aid.
• Provide patient education regarding office policies, lab results, medications, diagnoses, treatment, plan of care, and follow‑up phone calls.
• Prepare, administer, and electronically document medications within scope (i.e., Depo‑Provera) with provider authorization.
• Administer immunization, maintain immunization records, and complete annual immunization training within the timeline set by the supervisor.
• Perform clerical and administrative duties regularly and as needed, including covering front desk staff and answering overflow incoming calls during absences and busy times.
• Courteously answer phone and schedule appointments, fax and upload orders, internal and external records/reports, and prepare school documents for the provider’s signature.
• Work with the MA team to maintain supply inventory through tracking and stocking, including maintenance of sterilized instruments and place orders for replacements through the Compliance Officer.
• Fax prescriptions to the pharmacy as requested by providers and participate in insurance Prior Authorizations (PARs) as needed.
• Perform additional miscellaneous job duties as assigned, including clinic grant initiatives.

• Must be able to obtain current BLS/CPR certification by date of hire.
• Must be able to speak Spanish and English on a daily basis to communicate clinic terminology and speak at a conversational level in a clinical…