Statewide Health Access Coordinator

Position Title:

Statewide Health Access Program Coordinator

Classification:
Non-Exempt

Reports to:

Regional Health Access Manager

• Level 1 (Entry level up to 2 years of direct experience): $24.04 per hour
• Level II (3+ years of direct experience): $25.19 per hour
• Bilingual premium for qualifying languages is 3.5% higher than starting salary if pass a bilingual exam on the first week of hire.

At Colorado Health Network (CHN), we believe that our employees are our most valuable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality, creativity, and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences, including those directly related to this position. CHN is an equal‑opportunity employer, and we embrace applicants regardless of age, race, color, disability, HIV status, gender identity, sexual orientation, national origin, or other characteristics that make you unique.

• Health & Wellness Benefits:
  Health, Dental, Vision, Life, Short‑ and Long‑Term Disability Insurance, and an Employee Assistance Program (EAP)
• Employee only share of health insurance premium is 100% paid for by CHN
• Paid Time Off (PTO):
  Generous leave policy (after one year of full‑time employment, employees accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time‑off benefits for part‑time employees are prorated based on the number of hours scheduled per week).
• Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4–5%.
• Education & Professional Development:
  Tuition reimbursement and access to ongoing learning opportunities.
• Additional Benefits:
  Flexible Spending Accounts (FSA), Health Spending Account, Voluntary EAP, STD, LTD and Basic Life 100% paid for by CHN.
• Eligible for Federal Loan Forgiveness Program.

Responsible for coordinating aspects of the State Drug Assistance Program (SDAP) with an emphasis on client enrollment with health insurance plans, eligibility, and assisting clients in navigating medical insurance.

• Inform clients and the public about Colorado’s State Drug Assistance Program (SDAP) and changes related to healthcare reform.
• Work with statewide AIDS Service Organizations and the Colorado Department of Public Health and Environment to troubleshoot aspects of the Health Access Programs.
• Complete program enrollment appointments with Health Access Program clients.
• Assist with client enrollment in private health insurance plans through Connect for Health Colorado, Colorado Medicaid, and Medicare.
• Assist clients in the completion of paperwork required for program participation.
• Collect, process, and compile data for client paperwork.
• Coordinate invoice processing and bill payments for clients enrolled in the program.
• Work with partnering clinics and pharmacy staff to troubleshoot client issues with accessing health insurance and medications.
• Data entry for entering or updating client and payment information.
• Serve as a resource for clients regarding health insurance and healthcare access.
• Maintain positive relationships with clients and community partners.

Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, and disenfranchised communities.

Participation in training related to HIV, substance use, harm reduction, trauma‑informed care, and related issues. Cultural Competency/Sensitivity.

* This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.*

• Experience in a similar capacity, preferably as a Certified Application Counselor or Health Coverage Guide with Connect for Health Colorado, Health Care.gov, or another insurance marketplace.
• Direct client contact or customer service background.
• Knowledge of health insurance and the health care system.
• Ability to prioritize workload, function independently, and collaborate with colleagues.
• Strong attention to detail.
• Demonstrated written and verbal communication skills.
• Working…