Peer Support Professional

Peer Support Professional

Join to apply for the Peer Support Professional role at Rocky Mountain Communities
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This range is provided by Rocky Mountain Communities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range: $25.00/hr - $25.00/hr

The Resident Services Peer Support Professional is an integral position toward building safe, equitable, resilient, and vibrant (SERV) communities where families thrive. The Resident Services Peer Support Professional uses their lived experience to help others in a person-centered and trauma-informed approach; they have lived experience in the process of recovery from mental health disorder, substance use disorder, or trauma either as a person who has received recovery services or as a parent, family member or caregiver of a person who has received services.

They build trusting relationships by directly working with residents at all agencies, property management staff, and community partners to provide linkage and access to health, housing, training, education, and community support services. Responsibilities also include maintenance of resident/client case records in accordance with Medicaid/Medicare requirements. Peer support professionals are an integral part of the behavioral health crisis management and recovery support teams for delivering quality continuum of care.

Must be able to perform the position’s essential functions with or without reasonable accommodation. Essential functions include the ability to stand for long periods of time, operate personal computers and office equipment; strong communication skills, including reading, writing, and speaking English fluently with staff, vendors, and residents.

• Lived/life experience in low‑income communities preferred.
• Experience serving in low‑income communities preferred.
• Experience in community outreach preferred.
• Ability to read and write in English.
• Multiple languages spoken and written preferred.
• Ability to work with others in an amenity environment.
• Ability to use technology and willingness to take technology trainings.

• Assist residents with access to quality health and behavioral health treatment.
• Assist residents with housing and needed supports.
• Assist residents with access to education, employment, and other pursuits.
• Assist residents with peer, family and other social supports.
• Able to summarize the positive effects of his/her own recovery experience and be willing to share this experience in a way that would be helpful to others.
• Manage a caseload and provide peer support as outlined in clients’ service plans.
• Provide support to assist clients with decision‑making and follow‑through on goals.
• Must achieve a monthly goal of at least 30 hours per week of direct service to residents.
• Use one’s own lived experience to outreach and support residents.

• Maintain resident/client records and reports in accordance with Medicaid/Medicare requirements.
• Document contacts with residents/clients and related resident/client activities as required in the electronic medical records.
• Include relevant information in documentation, including client status, progress toward goals, and challenges.
• Document client contacts in accordance with policies, procedures, and regulatory guidelines.

• Actively participate in service‑planning meetings, team meetings, and individual or group supervision meetings.
• Provide regular communication to the client service team to report on clients’ success toward meeting their goals.
• Attend in‑services, trainings, department meetings, committee meetings, and trainings as requested or approved by your supervisor.
• Maintain prompt communication with clients, team members, and collateral agencies requesting information.

• Ability to embrace and nurture a person‑centered, recovery‑oriented, and trauma‑informed framework and culture for service delivery.
• Ability to plan and organize work effectively.
• Ability to understand and carry out verbal and written instructions.
• Ability to…