Senior Donor Services Coordinator

• Facility
  * National Jewish Health - Main Campus
• Department Development - Direct Mail
• Schedule - Shift - Hours Full Time - Day Shift: Monday - Friday

Responsible for preparing tax receipts ($500+), validating data and identifying changes required on donor records & donations.

• Processes technical and complex projects such as correspondence, acknowledgements, tracking, memos, best practices, documentation, reports, charts, lists, tables, short statistical reports, and proofing.
• Verifies gift processing data entry against source documentation, identifies errors and makes appropriate changes in Raiser’s Edge.
• Creates, proofs and mails weekly tax receipts/acknowledgements and daily tribute cards.
• Processes matching gifts and makes database changes as needed.
• Handles donor phone calls and responds to donor comment mail.
• Works with Finance Department to assure accuracy of gift records, outlining change requests and tracking them until completion.
• Assists with special projects as needed.

• Performs as back‑up to staff absences and vacancies, as necessary.
• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
• Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Peer Relationships:
  Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co‑workers in achieving personal goals and completing assignments.

None

None

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear  visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes Net Learning by due date annually.
• Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
• Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
• Wears appropriate PPE as outlined by the infection control policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.

• Education: High School graduate or equivalent preferred.
• Work Experience: 2 years of clerical experience, including word processing, required. Experience with Blackbaud Raiser’s Edge database or similar fundraising database preferred.
• Special Training, Certification or Licensure: None

$22.76 - $30.10

At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and families.

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off: Generous PTO accruals to use…