Health Educator Sr

Location

This role enables associates to work virtually full‑time, with required in‑person training sessions. Candidates must reside within reasonable commuting distance or be granted a lawful accommodation.

2:30 pm – 11:00 pm EST Monday‑Friday.

The Health Educator Sr responds to inbound inquiries for disease management or medication alert programs and serves as a subject matter expert.

• Provides information to members eligible for disease management or medication alert programs.
• Makes outbound attempts to program members to provide health information according to program standards.
• Receives or places calls to members who have failed to enroll with disease management to encourage enrollment in the correct program.
• Diffuses situations with members resistant to health coaching and/or disease management interventions.
• Provides consultation to department associates regarding methods or approaches to help members recognize and overcome barriers to improve their health.
• Assists with increasing participants’ motivational level by addressing barriers and assessing needs.
• Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
• Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.
• May coordinate with others in the multi‑disciplinary clinical team.
• May serve as mentor for orientation and training of new staff.
• Serves as resource expert to Health Educators and provides guidance about processes and systems, including assisting with complex calls, complaints, and other issues.
• Prepares and presents in‑services to the Health Educator team.

• BA/BS in an appropriate field and minimum 4 years of related experience in direct care, health education, exercise instruction, or patient education; or an equivalent combination of education and experience.

• Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles.
• Certification or advanced certification and/or licensure appropriate to field of specialty.
• MS preferred.

Salary range 69,784 – 104,698 USD for Colorado location.

Comprehensive benefits package, incentive and recognition programs, equity stock purchase plan, 401(k) contribution, and additional wellness and financial education resources.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.