Patient Transporter

Job Summary:

Greets members/patients at curbside and transports to various locations throughout the campus. Maintain wheelchairs and gurneys in proper working order. Makes members/patients and their needs a primary focus of one’s actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members;

responds quickly to meet member/patient needs and resolves problems.

• Greets members/patients using wheelchairs or gurneys & transports to various locations on the medical campus.
• Assists patients to vehicles.
• May be required to lift patients using proper body mechanics & lifting techniques.
• Responds immediately to patients & medical staff requests; as well as providing basic customer service to patient.
• Communications w/ patients in a kind & caring manner.
• Cleans wheel chairs & gurneys.
• In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
• Supports compliance & KPs Code of Conduct by adhering to federal & state laws & regulations, accreditation & license requirements, by policies & procedures.
• Responds appropriately to observed fraud & abuse.
• In addition to defined technical requirements, accountable for consistently demonstrating service behaviors & principles defined by the KP Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.
• Also accountable for consistently demonstrating the knowledge, skills, abilities, & behaviors necessary to provide superior & culturally sensitive service to each other, to our members, & to purchasers, contracted providers & vendors.