Supervisor, Clinical Laboratories

• Facility National Jewish Health - Main Campus
• Department ADx - Immunology Lab
• Schedule - Shift - Hours Full Time - Day Shift: Monday - Friday

Provides leadership and direction for laboratory (ies). Collaborates with Director of Operations, Medical Director(s), Laboratory Director(s), medical staff, and all applicable departments within ADx to ensure quality patient care delivery in compliance with laboratory accreditation requirements. Directs continuous operational improvement efforts of staff, processes, systems that are in place.

• Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory compliance.
• Functions as technical supervisor, general supervisor and/or testing personnel (per CLIA and CAP) as needed.
• Collaborates with the Associate Executive Director, Medical Director(s) and Laboratory Director of the area(s) and multidisciplinary health care team to develop and provide a quality, cost-effective, patient-care delivery system that is consistent with national standards and guidelines.
• Ensures clinical services are in accordance with local, state and national regulations. Ensures compliance with major credentialing bodies including The Joint Commission, College of American Pathologists (CAP), CLIA and Proficiency testing requirements.
• Supervises, maintains and documents legal operation of the laboratory to ensure compliance to: safety regulations; lab accreditation; federal regulations; quality control; instrument usage and preventive maintenance; and over-all laboratory standards of operation. Checks all test results for feasibility and accuracy before releasing results.
• Monitors laboratory expenses, including expenditures for staff overtime, reagents, instrumentation, and other expenditures, as directed.
• Ensures effective use of institutional information systems including training staff, monitoring quality and maximizing use of system in department. Ensures installation and validation of LIS components where applicable.
• Participates in ADx process improvement projects such as LEAN Six-Sigma. Prepares ROI reports for these projects.
• Monitors use of equipment, reagents/supplies, and orders/stocks inventory to maintain adequate levels ensuring uninterrupted service. Supervises staff in inventory maintenance procedures.
• Develops new procedures as directed and approved by manager or director. Reviews and/or performs the appropriate validation studies to verify the new procedure according to federal regulations. Reviews existing procedures for validity and appropriate methodology, accuracy, completeness, and quality measures.
• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Building Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
• Champion of Change: Facilitating the implementation and acceptance of change within the workplace. Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups…