Patient Advocate

Overview

Amaze Health delivers concierge-style virtual care that feels like having a trusted  doctor friend  on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. We transform healthcare, one patient at a time.

Amaze is seeking a compassionate and skilled Patient Advocate to join our Denver office. We welcome professionals who are driven by empathy, continuous learning, and delivering patient-first solutions while working collaboratively in our dynamic office environment. As a Patient Advocate, you guide patients through the twists and turns of the healthcare system, making complex insurance and care processes clear, accessible, and less stressful every step of the way.

This role is ideal for someone who finds purpose in helping others navigate complex systems and thrives in a collaborative, in-person setting.

$58,000.00/yr - $75,000.00/yr

• Make insurance understandable:
  Explain insurance coverage and costs in everyday language
• Denials and appeals:
  Support patients through denials and appeals, managing paperwork and updates
• Referrals:
  Coordinate referrals and prior authorizations for smooth access to care
• Collaborate as a team:
  Offer empathetic support by phone, chat, or email, collaborating with teams to resolve patient issues
• Innovate under pressure:
  Respond to emerging challenges with creative, patient-centered solutions that adapt to virtual care

• Experience:
  
  At least 4 years working in a hospital or health insurance setting with direct experience in insurance processes, including financial counseling, patient financial services, and insurance follow-up
• Certification:
  Certified Professional Biller (CPB) or Certified Professional Coder (CPC) preferred
• Education:
  
  High school diploma or equivalent required;
  Associate s degree preferred
• Language:
  Bilingual (Spanish/English) strongly preferred
• Key Attribute:
  Tech-savvy and confident, with excellent communication skills to explain details clearly and calmly in a fast-paced office environment
• Workspace:
  Ability to maintain a professional, focused environment and manage sensitive information with care
• Location:
  
  This is an in-person position at our Denver office, located in the Denver Tech Center near Bellview and I25. Regular attendance is required

• An inclusive, team-driven culture where your voice is valued and collaboration is the norm
• Opportunities to deepen your expertise in patient advocacy, insurance processes, and healthcare operations
• A sense of mission—be part of a team that helps patients find clarity, access, and peace of mind at critical moments
• A comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, and a 401(k) plan
• Pay range for this position is $58,000 - $75,000 annually

Denver, CO — in-person at the Denver Tech Center location

Associate

Full-time

Other

IT Services and IT Consulting