Lead Investigator; Criminal Investigator V): DORA​/Division of Real Estate Hybrid

Overview

Hybrid workplace arrangement. Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business needs.

The announcement may be used to fill multiple vacancies. The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and promoting a fair and competitive business environment in Colorado. Consumer protection is our mission. DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment reflective of our communities;

promoting positive relationships; and putting forth unique perspectives to fulfill our mission.

Check out our excellent benefits package!

The Division of Real Estate (DRE) protects the consumer through licensing, regulation, and enforcement of licensed real estate professionals. DRE aspires to create a balance between consumer protection and a fair and competitive business environment. DRE accomplishes this balance by providing a collaborative approach to regulation that is open, simple, and user-friendly.

The Investigations work unit exists to investigate complaints filed by consumers and licensees, or opened on the boards’ own motions. The work unit ensures investigations are completed within the Division’s prescribed deadlines and that the investigations substantiate the presence or absence of a license law violation. The work unit protects consumers by identifying practitioners who are not in compliance with the practice act, reporting findings to the appropriate board or commission, and making recommendations for license discipline.

Position: SIA 7723

• Oversee investigations completed by a staff of investigators, including assigning caseloads, providing guidance on how to conduct an investigation, creating investigative plans, identifying potential witnesses and sources of evidence, and interviewing techniques.
• Edit reports, review investigations for completeness, present cases to regulatory boards for consideration, and testify in administrative, civil, and criminal proceedings.
• Based on findings, make recommendations to the director and/or the appropriate board regarding how to resolve complaint matters.
• Manage day-to-day operations of the work unit and supervise staff, including pay, status, and tenure.

• Ensuring no backlogs and monitoring the progress of the assigned investigations.
• Providing statistics to the Division Director.
• Consulting with the Office of the Attorney General regarding the veracity of the investigative findings.
• Providing additional evidence when necessary for cases being litigated.
• Serving as an expert on the applicable practice act.
• Referring cases to the Expedited Settlement Program and to appropriate law enforcement agencies.
• Responding to inquiries from the public and licensees regarding the practice act(s) and division policies and procedures.
• Evaluating subordinates and documenting performance in mid-year and annual reviews, in compliance with deadlines.
• Collaborating with other team leads to maintain consistent investigative procedures.
• Reviewing proposed regulations for impact on the work unit or the Division’s ability to enforce the proposed regulations.
• Identifying gaps in rules and proposing changes to address those problems; identifying enforcement trends and proposing regulations to address gaps in statute.

Option 1:
Experience

• Ten (10) years of professional real estate experience, including:
• Managing a heavy complaint and/or investigative caseload, including violations of administrative, civil, and/or criminal statutes;
• Presenting testimony at court hearings to provide data gathered during investigations;
• Gathering, interpreting, and analyzing evidence and facts from complex cases and applying laws.
• The ten (10) years must include one (1) year at the level of a work leader, staff authority, unit supervisor, or equivalent.

Option…