Mortgage Specialist

Job Title: Mortgage Specialist (Part-Time)

Pay: $24 – $28 / hour

Schedule: Part-time, 24 hours/week (Tuesday–Thursday, 8AM–5PM). May eventually move to Full-time

Benefits: Eligible for Medical, Dental, Vision, 401(k)

About Our Client:

Addison Group is hiring on behalf of our client, a nationally recognized organization focused on supporting homeowners through affordable housing initiatives. The organization works closely with homeowners, investors, and loan servicers to ensure smooth loan management and to provide assistance when challenges arise.

Job Description:

The Mortgage Specialist will manage post-closing loan documentation, assist homeowners with mortgage questions or delinquencies, and serve as a key liaison between internal teams and external partners. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive homeowner situations professionally. This is a part-time, in-office position (Tuesday–Thursday, 8AM–5PM).

Key Responsibilities:

• Maintain and organize loan files, ensuring documentation is complete and accurate.
• Serve as a primary contact for homeowners regarding mortgage inquiries or challenges.
• Coordinate with loan servicers and internal teams to resolve post-closing and delinquency issues.
• Prepare reports and track loan portfolio performance.
• Assemble documents for loan sales and investor reviews, ensuring completeness and accuracy.

Qualifications:

• 1–2 years’ experience in mortgage servicing, loan administration, or collections preferred.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Proficient with Microsoft 365 and Excel; ability to review loan documents preferred.
• Experience working with diverse communities is a plus.
• Valid driver’s license required for occasional offsite meetings.
• Fully in-office role; parking available.