Accounts Receivable Manager​/A​/R Collections Manager

Accounts Receivable Manager / A/R Collections Manager

Join to apply for the Accounts Receivable Manager / A/R Collections Manager role at LaMar's Donuts and Coffee
.

$75,000.00/yr - $/yr

Location:

Castle Rock, Colorado
Department:
Finance & Accounting

Employment Type:

Full-Time | Exempt

Reports To:

CFO or Controller

We are seeking an experienced Accounts Receivable Manager / AR Collections Manager to lead and optimize all aspects of accounts receivable, billing, and collections operations. This role is critical to maintaining strong cash flow, enforcing credit discipline, and ensuring accurate financial reporting across a growing,‑entity organization.

• Own the end‑to‑end accounts receivable lifecycle, including invoicing, billing, cash application, reconciliations, and reporting.
• Ensure accuracy and integrity of the AR subledger and support timely month‑end close.
• Develop, document, and continuously improve AR policies, procedures, and internal controls.
• Monitor AR aging, identify delinquent accounts, and implement corrective actions to reduce DSO.
• Ensure compliance with GAAP, internal policies, and applicable state and federal regulations.

• Lead all collections efforts, including customer/franchisee communication, escalation strategies, and payment negotiations.
• Implement structured follow‑up processes and maintain detailed collection notes within ERP/accounting systems.
• Resolve billing disputes, payment discrepancies, and chargebacks in partnership with internal stakeholders.
• Prepare weekly and monthly collections reports, highlighting risk, trends, and recommended actions.

• Review and approve customer credit applications, credit limits, and payment terms.
• Partner with Sales, Operations, and Legal to manage credit exposure and mitigate risk.
• Recommend account holds, write‑offs, settlements, or payment plans based on financial analysis and company policy.

• Lead, coach, and develop AR and collections team members to drive performance and accountability.
• Establish and track KPIs such as DSO, cash receipts, CEI, and bad debt ratios.
• Foster strong cross‑functional collaboration to ensure alignment across departments.

• Produce AR aging reports, cash flow forecasts, and collection performance analytics.
• Analyze trends and recommend system, process, or policy improvements.
• Support internal and external audits by providing reconciliations, schedules, and supporting documentation.

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 58 years of progressive AR and collections experience, including 23+ years in a supervisory or managerial role.
• Strong working knowledge of GAAP, credit risk management, and cash flow optimization.
• Experience in multi‑entity, franchise, construction, or service‑based environments preferred.

• Proficiency with ERP/accounting systems (Quick Books Enterprise, Sage Intacct, Net Suite, Microsoft Dynamics, or similar).
• Advanced Excel skills (pivot tables, lookups, reporting, analysis).
• Experience with AR automation and collections platforms (Billtrust, High Radius, Versapay, etc.) is a plus.

• Proven leadership, communication, and negotiation abilities.
• High attention to detail and accuracy.
• Ability to prioritize, meet deadlines, and thrive in a fast‑paced, growth‑oriented environment.
• Professional, customer‑focused approach with sound judgment and discretion.

• Salary Range: $75,000 – $110,000 annually (commensurate with experience).
• Benefits Package Includes:
  Medical, Dental, and Vision Insurance.
• 401(k) with company match.
• Paid Time Off (PTO) and Holidays.
• Performance‑based bonus opportunities.

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.