Process and Controls Financial Manager

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k) s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here ’re committed to building a collaborative and inclusive workplace, both physically and virtually.

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We are seeking a proactive and analytical Financial Risk Manager to join our Finance, Biz Ops & Strategy (FBOS) team. This role will be instrumental in identifying, assessing, and mitigating financial risks across Gusto's growing operations, with a focus on areas impacting financial reporting integrity and payment systems. You will work with Platform Controls, Accounting, and Fin Tech to embed robust risk management practices into our processes and systems, ensuring financial resilience as we scale.

The Finance, Biz Ops & Strategy team provides financial stewardship, strategic insights, and operational excellence. We are a collaborative group committed to supporting Gusto's mission to empower small businesses. The role contributes to safeguarding Gusto's financial health and ensuring compliance in a fast-paced fintech environment.

• Lead the identification, assessment, and monitoring of financial risks across operations, emphasizing revenue recognition, payment processing, treasury, and financial reporting.
• Develop and implement a comprehensive financial risk management framework, including risk appetite statements, policies, and procedures.
• Collaborate with the Head of Platform Controls and other stakeholders to integrate financial risk considerations into the design and effectiveness of internal controls over Financial Reporting (ICFR).
• Perform deep-dive analysis on potential financial exposures, including operational, credit, liquidity, and market risks, and propose mitigation strategies.
• Perform operational audits to identify efficiencies and accelerate workflows.
• Support accounting, finance, and business partners in optimizing and implementing robust Internal Controls over Financial Reporting (ICFR), focusing on control automation, system configurations, data integrity, and integration within financial and operational systems.
• Prepare and present regular reports on financial risk posture, emerging risks, and mitigation efforts to executive management and relevant committees.
• Stay abreast of industry best practices, regulatory changes (e.g., US GAAP, COSO, PCAOB Auditing Standards), and emerging threats relevant to financial risk management in fintech.

• 7+ years of progressive experience in financial risk management, internal audit, or SOX compliance, ideally within a fintech, payments, or high-growth technology company.
• Demonstrated experience in identifying, assessing, and mitigating financial risks across complex business processes and proprietary systems.
• Strong understanding of US GAAP, COSO, and risk management methodologies.
• Proven ability to analyze large volumes of financial and operational data to identify trends, anomalies, and potential risks.
• Excellent project management skills with a track record of leading cross-functional initiatives.
• Exceptional communication, presentation, and interpersonal skills for both technical and non-technical audiences, including executive management.
• Bachelor’s degree in Accounting, Finance, Risk Management, or related field; professional certifications (e.g., FRM, CPA, CFA, CIA) are a plus.

Our cash compensation for this role targets $132,000–$156,000/year in San Francisco & New York City, and $109,000–$129,000/year in Denver. Final offers depend on experience and may vary from listed ranges.

Gusto has offices in Denver, San Francisco, and New York City. Employees based in those locations are expected to work from the office on designated days (approximately 2–3 days per week, or more depending on role). Symmetry, Gusto’s…