Technical Production Manager for Denver Performing Arts Complex - Denver Arts and Venues

Position: Technical Production Manager for the Denver Performing Arts Complex - Denver Arts and Venues
# About Our Job
** What We Offer
** The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:
* A guaranteed life-long monthly pension, once vested after 5 years of service
* 457B Retirement Plan
* 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
* Competitive medical, dental and vision plans effective within 1 month of start date

So that all may thrive, Denver Arts & Venues enriches and advances Denver’s quality of life and economic vitality through premier public venues, arts, cultural and entertainment opportunities. DAV is also responsible for operating some of the region’s most renowned facilities including Red Rocks Park and Amphitheatre, the Denver Performing Arts Complex, Colorado Convention Center, Denver Coliseum and McNichols Civic Center Building.

Arts & Venues also oversees numerous cultural investments and grant programs such as Denver’s Public Art Program.

Denver Arts and Venues is deeply committed to an equity, diversity and inclusion (EDI) practice that closes access gaps in arts and culture with urgency and accountability. We believe long term impact requires changing traditional processes, creating new systems, and developing authentic relationships to transformative work. Our works stands at the intersection of arts, culture and community.

The Denver Performing Arts Complex houses ten performance spaces on its 12-acre site, including the historic Ellie Caulkins Opera House, Temple Hoyne Buell Theatre, and Boettcher Concert Hall. The Arts Complex is home to four resident companies:
Colorado Ballet, Colorado Symphony, Opera Colorado, and the Denver Center for the Performing Arts which offers Broadway shows, Tony award winning theatre, cabaret, and experimental productions. The Arts Complex is also home to Dazzle Jazz and features two full-service restaurants and the expansive Sculpture Park, which hosts a variety of outdoor events. The annual budget for the Arts Complex is $20 million.

Technical Production Manager is the management position responsible for venue show production and technical support for the Arts Complex. The position reports to the Assistant Venue Director of the Denver Performing Arts Complex for the City and County of Denver.
** As the Technical Production Manager, you will:
*** Work closely with our production contract partners on back of house operations, training programs, standard operation procedures and mentorship.
* Demonstrate a strong understanding of technical and production elements for performances, rehearsals, and outdoor events.
* Collaborate with resident companies, visiting productions, rental clients, and community partners on production related items as required.
* Possess experience working with union labor (IATSE), freelance technicians, and in-house technical staff.
* Collaborate with the sales team to create accurate pre-show estimates for production-related expenses.
* Provide technical guidance during pre-event planning, walkthroughs, and site visits for all AC Creates programs and venue produced events at the Arts Complex.
* Provide audiovisual and technical support for events held in our non-theatre event spaces.
* Deliver superior customer service and cultivate positive, solutions-oriented relationships with a diverse range of stakeholders.
* Develop and maintain policies and procedures related to back-of-house event operations.
* Provide leadership and mentorship to back-of-house staff, modeling a service-forward, detail-oriented, and inclusive approach to venue management while ensuring operational consistency and alignment with Denver Arts & Venues’ values.
* Enforce and promote safety protocols in accordance with OSHA standards, local regulations, and Denver Arts & Venues policies.
* Maintain current knowledge of fire codes, safety procedures, and accessibility standards.
* Oversee the annual maintenance, repair, and safe operation of production equipment and venue-specific technical systems.
* Resolve escalated client complaints related to back-of-house operations.
* Support operational and finance staff during event settlement phases as needed.
* Review and approve contractor timesheets, invoices, and deliverables.
* Provide recommendations for capital expenditures.
* Participate in professional training and stay current on emerging technologies and trends in live production and venue management.
* Lead, mentor, and evaluate Entertainment Production Coordinator in high-performance, value-driven environment that fosters collaboration, accountability, and inclusion.
* Evaluate equipment needs and assist with long-term planning for capital improvements, upgrades, and replacements.
* Serve as a production expert on capital projects related to show operations and technical requirements.
* Manage equipment inventories, ensuring all items are properly stored, logged, and…