Entertainment Usher - MGM Northfield Park

Entertainment Usher - MGM Northfield Park page is loaded## Entertainment Usher - MGM Northfield Park locations:
Property - MGM Northfield Parktime type:
Part time posted on:
Posted Todayjob requisition :
270737

Northfield, Ohio
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** Join our team as an Usher and be the friendly face that welcomes guests to unforgettable events! In this role, you'll engage with guests before, during, and after the show, guiding them to their seating and ensuring they have an exceptional experience. If you're passionate about customer service and thrive in a lively environment, this is the perfect opportunity for you.
** THE STARTING RATE:**  $17.04    
** THE DAY-TO-DAY:
*** Greet and interact with guests, maintaining Service standards.
* Provide excellent customer service and create a WOW experience for guests.
* Follow Supervisor's guidance and address their needs.
* Show guests to their seats and attend to their needs throughout the event.
* Adhere to the property and department's policies, practices, and procedures.
* Monitor guest behavior during the show, including restrictions on photography and disruptions.
* Handle guest complaints effectively and professionally.
* Maintain knowledge of showroom layout and show times.
* Oversee door entry and exit for guests.
* Direct guests to specific seating areas (VIP, General Admission, etc.) based on ticket purchases.
* Perform all necessary duties to ensure the success of the department.
** THE IDEAL CANDIDATE:
*** Must possess a High School Diploma, GED, or equivalent.
* 1 year of prior relevant experience is required.
* Willingness to work varied shifts, including weekends and holidays.
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally.
* Health & Income Protection Benefits (For eligible employees).
* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts.
* Free meals in our employee dining room.
* Various programs and networking opportunities to help you get promoted.
* Volunteer opportunities to give back to the community.
* Other various discounts with company partners such as travel, electronics, online shopping, and many more!
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best.

We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent

We are an Equal Opportunity Employer.  We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.  For more information about MGM Resorts International, including our  and commitment to diversity and inclusion, please visit . For California residents, also see our  that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
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