Senior Event Manager

General Summary

The Senior Event Manager(s) is responsible for planning, organizing, and managing assigned events at the Colorado Convention Center (CCC), ensuring seamless coordination with CCC Operations Departments. This role involves understanding client requirements and expectations, communicating event specifications to internal teams, overseeing event execution, and coordinating all relevant subcontractors. The Senior Event Manager(s) also plays a key role in developing new policies, refining existing procedures, and supporting the Assistant Director of Event Management (ADEM) in the training and mentorship of junior staff.

Success in this role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

• Manage high-profile events, including community galas, special or governmental events, conventions, and other events as assigned.
• Assist the Director of Sales and Services (DOSS) and/or ADEM with special projects, written reports, and industry research as assigned.
• Attend local industry committee meetings as needed, in the absence of the ADEM.
• Conduct weekly Events Meeting in the absence of the ADEM.
• Assign new events to Event Managers, in the absence of the ADEM.
• Resolve event concerns on behalf of Event Management and Operations, in the absence of the ADEM.
• Contribute to the development of a comprehensive training program upon joining the department.
• Lead Event Managers in the absence of the ADEM.

• Mentor and support Event Managers by providing guidance, sharing industry insights, and offering practical strategies to improve performance.
• Act as the key liaison between the client, event organization, and the Services and Operations departments to ensure seamless coordination.
• Serve as the lead Event Manager for clients, managing unanticipated changes, special requests, and exceptional circumstances throughout event execution.
• Determine event criteria in collaboration with the client and prepare a comprehensive event function schedule with individualized instructions for all Operations departments and CCC’s exclusive food and beverage contractor.
• Coordinate operational logistics including equipment distribution and inventory management, room setup specifications, and special staffing requirements.
• Plan and coordinate, in accordance with CCC rules and regulations, the physical arrangements and operational requirements of subcontractors, including general contractors/decorators, audio/visual and production vendors, and food and beverage services.
• Inspect leased event spaces during move-in, event operation, and move-out to ensure enforcement of Fire Safety regulations.
• Lead tours for clients, illustrating how CCC spaces can be tailored to meet diverse event requirements.
• Maintain a consistent approach aimed at delivering outstanding customer service.
• Communicate in a professional and collaborative manner with CCC staff, clients, and subcontractors to support seamless event operations.
• Working irregular hours, including evenings, holidays, and weekends, as required to ensure proper supervision of assigned events and activities at the CCC. Available 24 hours as follows:
  One day prior to an event’s first contracted move-in day
  Duration of the event
  One day after an event’s last contracted move-out day

Other duties as assigned.

To be successful in this role, candidates must be able to perform effectively in high-stress environments, manage multiple tasks simultaneously, demonstrate exceptional attention to detail, maintain a strong customer service focus, possess an outgoing and engaging personality, and work nights, weekends, and holidays while fulfilling all essential job responsibilities. The qualifications listed below represent the knowledge, skills, and abilities required for this position.

Reasonable accommodations may be provided to qualified individuals with disabilities to enable the performance of essential job functions.

• Firm expectation to work nights, weekends, and holidays required.
• Confidence to independently…