Customer Service Mechanical Technician

Overview

At Mikron we are committed to delivering the best assembly systems and all needed services throughout your product’s entire life cycle. With our extensive engineering know-how, complex process expertise, scalable platforms and lifelong support we are driving lasting success for your business. With more than 4,000 assembly and test systems in use worldwide, our team of over 800 qualified employees have unique process expertise and the rigor for complex project management in a wide range of industries.

Mikron experts will work closely with you to design an automated assembly system that meets your unique, industry-specific processes, whether for high-volume, medium-volume or lab-scale production. Mikron s standard systems are scalable and customizable to meet your current needs and adapt to future production requirements, without the need for costly and extensive future upgrades.

• Provide necessary mechanical support and related information to Customer Service personnel
  - Applications, Engineering, Sales, Customer support, and Parts
• Support installation of CUS projects at the customer site
• Maintain confidentiality while addressing diverse responsibilities across multiple customer sites.
• Responsible to respond to customers in less than 24 hours for normal requests and within 1 hour for down type situations.
• Receive parts from Logistics in order to assemble machinery following standard procedure
• Accurate mechanical build and installation of stations per design
• Alignment of the machine and conveyor circuit
• Wiring and plumbing of the machine per company’s standards
• Pre-align stations with calibration
• Final alignment and fine tuning of station
• Brainstorm potential mechanical changes with the engineering team
• Install and change mechanical cams
• Run machine during debug
• Install safety guarding
• Other duties as assigned by the Customer Service Mechanical Technician Supervisor or the Customer Service Manager

• Minimum of 1-2 years of Mechanical Technician or equivalent experience
• Willing and able to travel 75% of the year with overtime of 50%, including travel with little to no notice
• Prototype machine assembly experience with pneumatics
• Ability to read, interpret and work from engineering drawings and sketches
• Computer Aided Design experience
• Ability to make sound decisions working independently or working within a team
• Ability to function in a fast-paced work environment

• Must be eligible to work in the United States
• Must be able to travel as requested
• Must be available to work overtime
• May be required to work off shift hours and Holidays
• Must have a valid state Driver s license
• Must have personal credit card for expenses that may be incurred while traveling for company purposes.

• PTO
• 10 paid holidays (1-2 floating holidays depending on start date)
• Pet Insurance
• Excellent Medical, Dental, and Vision insurance
• Short Term Disability, Long Term Disability, Life Insurance & ADD
• FSA, HSA
• Eligible for Straight Time & Daily Per Diem
• Employee Assistance Program
• 401k with matching up to 5%, immediately vested
• Tuition and Continuing Education Reimbursement
• Professional Growth Opportunities
• This job will close on 10/10/2025 all applications will be accepted through 10/10/2025

• Entry level

• Full-time

• Other