Service Specialist, Energy​/Power Generation

Service Specialist

Join to apply for the Service Specialist role at Towlift, Inc. (Denver, CO)

The Service Specialist processes quotes from request to invoice, ensuring timeliness, proper documentation, and a high level of accuracy.

• Processes quotes from request to invoice ensuring timeliness, proper documentation, and a high level of accuracy.
• Utilizes technical skillset when generating quotes to present an accurate and complete repair proposal that identifies the underlying cause of the need for repair and presents a job that will fix the issue being requested to quote.
• Adjusts proposals throughout the process as the customer’s scope of work changes.
• Presents proposal to customer in a timely and professional manner.
• Maintains an accurate quote log with date of service, original work order, quote number, customer, equipment, sale status, job variance (difference between actual vs. proposed amount), and any other pertinent information used to analyze performance.
• Participates in classroom and factory training to maintain product knowledge.
• Maintains professionalism on the job at all times.
• Is reliable and punctual in reporting for work as scheduled.
• Performs other duties of a similar nature as required.

• Education
  • High School Diploma or equivalent required. Vocational or technical certification preferred.
• Experience
  • 1‑2 years of material handling or automotive industry processing quotes, specific to maintenance and repair.
  • Valid Driver’s License and driving record acceptable to insurance company.
• Additional Requirements
  • Ability to work independently and to effectively prioritize demands and execute tasks.
  • Keen attention to detail.
  • Strong project management and organizational skills.
  • Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
  • Ability to travel for continued development and ongoing training.

$25/HOUR–$30/HOUR

Towlift is an equal‑opportunity employer; all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are proud employers of Veterans and support them in transitioning to new opportunities.

• Entry level

• Full‑time

• Other