Delivery Library Program Associate

Overview

The Denver Public Library (DPL) isn’t just a place to borrow books; it’s a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we’re deeply woven into the fabric of Denver.

Join a team where your values align with your work. At the Denver Public Library, we’re not just serving our community; we’re building a culture guided by values that empower both our staff and the public.

• Welcoming:
  We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.
• Curiosity:
  We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.
• Connection:
  We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.
• Equity:
  We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.
• Stewardship:
  We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.

If you’re passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.

The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:

• Four (4) Medical Plans, Dental, Vision Insurance
• Pension Plan for Life (employee contributes 8.45%, employer matches %) and 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year), 4 paid wellness days, and 12 paid holidays
• CARE Bank, Family Leave Benefits
• Enhanced Work/Life Balance:
  Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program
• Learning and Development Opportunities;
  Courses and Career Development Resources
• Eco Pass (unlimited free RTD bus/train rides)
• For more information please visit our website.

The Mobile Services and Outreach Department’s reach spans across the city of Denver, meeting community members where they are to provide library services and access. The department delivers library programs and services through a mobile fleet to increase library access to target populations, including children, teens, and older adults. We provide library services and resources including intergenerational programming to a diverse customer base outside library locations and create positive experiences for library customers visiting the bookmobile by checking out books and other materials.

Denver Public Library’s Home Delivery program provides library materials and resources to customers who cannot make it into a library branch due to barriers to access. As a Home Delivery Library Program Associate, your job will be to support the program with a variety of tasks, including communicating with new and existing home delivery participants, scheduling and fulfilling delivery of materials, designing dynamic programming opportunities, and strengthening community connections.

Your primary location will operate out of the Central Library; however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.

This role provides community access to a wide variety of library services and represents the Denver Public Library to stakeholders and the community. You will often assist new participants with questions, provide resources, offer readers’ advisory, and perform clerking duties while fulfilling customers’ home delivery requests. Requests often have to be responded to in a timely manner, which…