Academic Advisor

Job Details

Apply now Job no: 498577 Work type: Staff Full-Time Location: Denver, CO Categories: Student Affairs / Services, Academic Advising, Business Operations / Services, Admin / Executive / Office Support Division: University Academic Programs

The Office of Academic Advising (OAA) empowers undergraduate students to be active and independent learners in pursuit of their academic success. OAA provides academic advising support to undergraduate students and faculty advisors through one‑on‑one meetings, classroom visits, and group workshops and trainings. OAA supports undergraduate academic recovery (probation) students, students exploring their major options, transfer students, and students who have received Daniels Fund awards and Denver Scholarship Foundation awards.

OAA supports the DU Academic Advising Model by leading central communications to over 300 faculty advisors and over 15 staff advisors and through quarterly meetings.
Through daily meetings with students, this position works with all undergraduate students to ensure their transition, persistence, and success at the University. This position demonstrates a commitment to the principles of inclusive excellence through embedding inclusiveness throughout programs, services, and initiatives.

Academic Advising

• Holistically advise a quarterly load of approximately 300 undergraduate students with a variety of backgrounds and educational needs regarding degree planning, course registration, major/minor exploration, and understanding the Common Curriculum and general undergraduate requirements in order to ensure their transition, persistence, and success at DU.
• Provide information and guidance on academic‑related administrative processes, such as Academic Exceptions, Academic Standards, Course Overloads, and Leaves of Absence.
• Proactively track, outreach to, and work with students identified through early intervention systems (e.g., high‑risk, first‑generation, students who have not had an appointment, students on academic probation).
• Coordinate and/or participate in the advising‑related role of the New/Transfer Student Discoveries Orientation program.
• Connect students to student support resources, offices, and departments across campus, as needed, to support holistic student development and success.
• Participate in the assessment and evaluation of academic policies, services, and programs.
• Maintain thorough, accurate documentation of student records and individual advising sessions within FERPA guidelines.
• Serve as a liaison and foster intentional relationships with other departments and faculty advisors at the direction of Office leadership.
• Participate in unit, department, and/or campus‑wide committees.

Professional Development

• Engage in ongoing professional development activities, including but not limited to memberships in professional organizations such as NACADA, attendance at conferences, workshops, division, and department training sessions.
• At the direction of Office leadership, support the development of trainings and resources for staff and faculty advisors across campus.
• Other duties as assigned.

• Strong decision‑making ability to make complex, independent decisions.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to effectively present information and respond to questions from students, University colleagues, and the general public over the telephone, in writing, and in person.
• Interpersonal skills: A proven ability to work well and nurture relationships with the advising team, faculty, and staff.
• Ability to successfully resolve conflict.
• Detail‑oriented with process‑oriented thinking and careful attention to detail.
• Organization and time‑management skills:
  Ability to juggle a wide variety of tasks and effectively prioritize responsibilities.
• Team‑oriented:
  Demonstrated ability to work well within a team with a high level of professionalism.
• Willingness and commitment to involvement with the National Academic Advising Association (NACADA).
• Strong ability to work independently and as part of a professional team.
• Ability to exercise good judgment in…