Learning & OD Specialist

Overview

Working for Denver Water offers a rewarding and comprehensive employment experience marked by exceptional benefits and a strong organizational culture. Employees enjoy a robust 401(k) plan with employer contributions, a secure pension fund to support long-term financial well-being, and high-quality benefits that include a generous PTO package as well as medical, dental, and vision coverage.

At the heart of Denver Water’s workplace are its core values: vision, integrity, passion, excellence, and respect. These principles guide every aspect of the organization, fostering a collaborative and purpose-driven environment where employees are empowered to make a meaningful impact on the community and the future of water sustainability.

Position Summary Learning & Organizational Development (OD) Specialist is responsible for facilitation of technical/non-technical training and development of programs. Schedule, prepare, and facilitate training and development classes. Provide personal and professional development and measure effectiveness of learning solutions.

• Integrates diversity, equity and inclusion throughout the design, management, and implementation within all developmental programs.
• Develops solutions to complex problems and coordinate programs for the organization by developing a learning strategy.
• Conducts needs analyses to evaluate organizational learning needs and recommend, refine and implement program solutions as needed.
• Prepares and distributes training aids such as instructional material, handouts, evaluation forms and visual aids; sets up audiovisual equipment and makes presentations when necessary.
• Creates custom learning solutions for varying customers across the organization.
• Reviews materials for accuracy, completeness and compliance with personnel policies, laws and other regulations.
• Builds relationships with internal customers and external vendors.
• Develops and manages learning and organizational development initiatives that align with business goals, and organizational strategies.
• Drives engagement and development at all levels of the organization while fostering an environment of continuous learning to encourage career growth and succession readiness.
• Leverages industry best practices around organizational design trends and provides recommendations for adoption.
• Leads with Denver Water values and ensures they are embedded into all learning programs.
• Collects and organizes data to measure and articulate program effectiveness and impact based on strategic alignment, overall organizational health and key performance indicators.
• Collaborates cross-functionally with key partners and stakeholders to define appropriate scope and focus for initiatives.
• Performs related work as required.

The following discipline(s) fall under this job description:

• People Skill Facilitator (45%): Focuses on the delivery of engaging content for all learners both in person and virtually. This includes the management of in-house and offsite activities such as presentations, job simulations, on-the-job training, role-playing exercises and team building. This also includes organization of online and hard copy learning materials as needed.
• Technical/Field Facilitator (20%): Focuses on the delivery of training by engaging learners “where the work is done” outside of a typical classroom. This may include facilitation at treatment plants, reservoirs or in other settings. This may also include training after typical hours for night shift employees.
• Instructional Designer (25%): Responsible for conceptualizing, designing and writing highly effective learning solutions (instructor-led training, e-learning, blended solutions, videos, and podcasts) using adult learning theories and methodologies. This position will interface with cross-functional teams, provide exceptional customer service and manage several projects concurrently. The employee must be able to work collaboratively with all levels of management.
• Multimedia Instructional Designer (10%): Responsible for planning, developing, and managing the support of learning communication, publications,…