Marketing Rewards Representative - MGM Northfield Park

Marketing Rewards Representative - MGM Northfield Park page is loaded## Marketing Rewards Representative - MGM Northfield Park locations:
Property - MGM Northfield Parktime type:
Full time posted on:
Posted Todayjob requisition :
272494

Northfield, Ohio
** The SHOW comes alive at MGM Resorts International
**** THE JOB:
** As an MGM Rewards Representative, you’ll be one of the first friendly faces our guests meet. By taking the time to understand their unique stories and what they need, you’ll help create meaningful WOW moments and memorable experiences they’ll carry with them long after they leave.

** THE STARTING RATE:** $17.92    
** THE DAY-TO-DAY:
*** Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics
* Coordinate reservations for our preferred players at restaurants, hotels and for transportation
* Assist customers while maintaining the privacy and confidentiality of all guests, ensuring the highest level of guest experience at all times.
** THE IDEAL CANDIDATE:
*** Assist guests with their needs and concerns, ensuring their satisfaction by addressing and resolving issues promptly
* Confident in using computer software and front desk technology
* Capable of managing a variety of tasks, without losing attention to detail
* Must be at least 21 years of age
* High School Diploma, GED or equivalent required
* Minimum of 1 year of customer service or related experience required
* Availability to work the 2:30 PM – 11:00 PM shift, including weekends and holidays
** THE PERKS & BENEFITS:
*** Wellness incentive programs to help you stay healthy physically and mentally
* Health & Income Protection Benefits (For eligible employees)
* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
* Free meals in our employee dining room
* Various programs and networking opportunities to help you get promoted
* Volunteer opportunities to give back to the community
* Other various discounts with company partners such as travel, electronics, online shopping, and many more!
** VIEW

JOB DESCRIPTION:

** Are you ready to
** JOIN THE SHOW
** At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth.

Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.  We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners.

We stay committed to taking strong, principled stands on equality to better unify our world.  MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best.

We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent

We are an Equal Opportunity Employer.  We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.  For more information about MGM Resorts International, including our  and commitment to diversity and inclusion, please visit . For California residents, also see our  that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
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