Customer Success Advisor

As a Customer Success Advisor you’ll support customer mindset, and ability to quickly Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers. We’re dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty. As a team member, you’ll be empowered to challenge the status quo and shape how we scale success.
** Responsibilities
* * Identify and engage at-risk accounts by using discovery skills and realign them toward success

Deliver a high-quality experience that deepens customer satisfaction and loyalty
** Preferred Qualifications
*** Proven track record of working independently while driving measurable impact
* Proficiency in Salesforce or similar CRM systems
* Experience with SaaS, cloud-based software, or subscription business models
* Familiarity with Autodesk customer industries (AEC, MFG, M&E)3–5 years in Customer Success, Account Management, or a related customer-facing role Experience navigating cross-functional collaboration with internal and external stakeholders

If this sounds like you, even if you don’t meet every qualification, please consider applying. We value growth mindsets and potential just as much as experience.
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