Accounting Technician - Cashier's

who we are

we are the largest community college in colorado, enrolling close to 28,000 credit students annually in a diverse service area with broad cultural and recreational activities. We were one of 30 colleges in the initial american association of community colleges pathways project, recently selected as a “most promising place to work” in diverse magazine, and profiled as one of six top community colleges for transfer student success in a recent aspen institute publication.

Our online learning program has twice been listed recently as one of the top 10 community college online programs in the country.

we have strong commitments to student success and to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community. We are an emerging hispanic serving institution and expect to reach hsi status by 2024 or 2025.

we have worked hard to create a culture of collaboration, innovation, and pride and seek people who share those values and our commitments to student success and equity.

in addition to rewarding and meaningful work, front range community college (frcc) offers a comprehensive benefit package designed to provide you and your eligible dependents, including domestic partner, with a broad range of employer paid and employee paid benefit options including:

• medical, dental, vision, life and disability benefits, health benefits.
• strong, secure, yet flexible retirement benefits, colorado pera.
• access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges.
• access to an employee wellness program and an employee assistance program (cseap).
• a comprehensive leave program, including annual and sick leave, paid holiday and winter break (we are closed the week between december 25 and january
  1).
• access to an abundance of professional development opportunities at frcc.
• the work schedule will be monday-friday 8:00 am – 5:00 pm. Times may fluctuate depending on the time of the year could be as late as 5:30 pm.
• occasional travel to the other campuses for meetings will be required.
• this position is located on the westminster campus.

the cashier's office receives and records all payment transactions for the college. The office controls the billing and receivables system (banner), recording data, verifying balances, billing, refunding and reporting to institutional managers. As an accounting technician i, you will work on the front line of the cashier's office and provide customer service to students, staff, external customers, and team members. You will receive and record payments, explain billing, policies, and procedures to customers, research billing issues, and support and act as a backup to other team members as needed.

• this employee will become the front-line contact for all students and internal and external customers. Process all payments for internal and external customers.

• interact with students, faculty and staff to interpret and resolve issues. Address customer concerns and disputes brought forward by co-workers and provide timely resolution to internal customers and outside vendors. Coordinate with other departments to provide thorough and accurate account information.

• ensure accurate cash handling utilizing dual custody and segregation of duties. Assist in opening and closing safe, counting cash drawer at open and closing of shifts. Count down other employees on shift and create deposit slips for daily deposit. Assist in creating morning deposit for transportation to bank in a timely manner. Create change when requested by other departments or students.

• assist as back-up when employees are gone from other campuses to fulfill sap
  10 requirements of dual custody.

one (1) year of experience in accounting, cashiering, or customer service, which includes six (6) months of experience working with financial transactions or as front‑line support. Daily interaction with students, faculty and staff require that this position have strong interpersonal,…