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Head of Customer Success — Scale Adoption

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Esper
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Success — Scale, Renewals & Adoption
A leading software firm is seeking a Head of Customer Success to ensure long-term customer partnerships and drive measurable outcomes. In this pivotal role based in Denver, you'll manage renewals and build a specialized Customer Success team while fostering relationships with government stakeholders. The ideal candidate will have over 6 years in customer success, strong analytical skills, and an ability to thrive in a dynamic startup environment.

Competitive salary and benefits are offered, including unlimited PTO and equity opportunities.
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