Assistant Branch Supervisor

Indie Campers, the go-to campervan marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong booking experience and high‑quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short‑term RV rentals, long‑term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued.

We're looking for travel enthusiasts with a passion for guest service for our depot in North Washington – Denver. You'll be the face of our company, reporting directly to the North America – Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

• Handle incoming reservations, organise and perform vehicle check‑ins and check‑outs, and coordinate the team’s activities;
• Training, supervising, and coaching your team;
• Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
• Control workforce planning, manage inventory, local suppliers and cleaning services;
• Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
• Assisting in reselling campervans, preparing and showing them to prospective buyers.

• You are a travel enthusiast with an aptitude for direct contact with customers; experience in Tourism, Hospitality, Retail or Rent‑a‑car is desirable;
• 1+ years of experience in a team management/lead/supervisory role;
• You have great communication skills;
• You’re eligible to work in the US, have a valid driver’s licence and feel confident enough to drive a campervan (mandatory);
• You’re available to work on weekends and public holidays;
• You’re a responsible person who takes their work seriously and can be relied upon.

• Being part of a young, fast‑growing and innovative company where you make a difference;
• Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
• Continuous training and coaching to develop the skills that matter to you;
• Compensation package that includes Performance and Referral Bonuses;
• Free Road Trips, so you can experience Indie firsthand trips around the US and Europe.

Are you ready to Go Indie?