Account Executive, Transit

Job overview

Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Mobility and Transit verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows.

The Vertical Account Manager on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly.

Your primary responsibility as a Vertical Account Manager is to grow market share and adoption of Genetec products. Below are the key areas of focus and estimated time allocations:

• Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage
• Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization
• Customer as a Reference- Foster strong relationships that lead to customer advocacy within the public safety community

• Prospecting – Proactively identify and pursue new business opportunities
• Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed

• Drive Vertical Specific Product Needs – Work closely with end user customers, to understand the vertical specific product needs that will lead to increased adoption and expansion
• Internal Collaboration – Regularly meet with the product team to align on current and future needs including identifying appropriate integrations with third party partners

• Trade shows – Attend and contribute to events focused on Public Safety and Public Admin verticals
• End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight

• Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform
• Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs

• CRM – Maintain disciplined, strategic, and timely CRM activity
• Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources
• Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role

• Thorough understanding of operations, compliance requirements, and workflows within Mobility and Transit agencies
• Established relationships within the vertical
• Proven ability to sell to committees and navigate complex, hierarchical procurement environments
• Strong understanding of how Genetec products align with end user operations and workflows
• Familiarity with vertical-specific trade shows, associations, and publications
• Deep knowledge of procurement processes and requirements used by public sector end users
• Ability to anticipate product and market needs based on vertical-specific trends
• Comprehensive understanding of the Genetec platform as it relates to Mobility and Transit
• Exceptional time management and territory planning skills, particularly in roles requiring significant travel

AEs will be evaluated based on their annual targets and performance in the following areas:

• Expansion sales with existing customers
• New sales with new logo accounts
• Strategic technology partnership development and engagement
• Leads generated and converted
• Number and quality of end-user references
• Participation and effectiveness in user groups
• CRM management and discipline
• Product and industry knowledge
• Forecasting and forecasting accuracy

• Attractive compensation package with 401K match
• Training Tuition Reimbursement Program
• Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don  think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.