Sales Support Associate

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission is to help clients achieve superior financial outcomes through differentiated insights, disciplined investments, and world‑class service.

Our Values:
Clients Come First, Execution Supersedes Intention, Together We Win, Diversity Improves Results, Truth Builds Trust.

• Answer inbound calls to advisor line to respond to inquiries, support needs, and identify opportunities and route them to the appropriate territory team.
• Assist team with lead generation and qualifying third‑party leads.
• Build distribution lists for Sales to use in proactive outreach.
• Liaise between Marketing, Distributions Strategy, and Analytics to support firm initiatives.
• Use CRM database software to track client interactions and the progression of each client relationship.
• Support sales and client relationships by providing research material, administrative follow‑up, and support.
• Help prepare detail‑oriented reports and other materials for client meetings.
• Provide database maintenance and compile business metrics.
• Prepare documents for delivery to clients, including printing, mail merge, and Fed Ex packaging.
• Support and time available to achieve SIE, Series 7, & 63.
• Carry out other duties as assigned.

• Hybrid working and reasonable accommodations.
• Generous holiday policies.
• Paid volunteer time.
• Professional development courses and tuition reimbursement.
• Maternal/paternal leave benefits and family services.
• Complimentary Headspace subscription.
• Corporate membership to Class Pass and other health benefits.
• Unique employee events, including a 14‑er challenge.
• Complimentary beverages, snacks, and employee happy hours.

• Excellent interpersonal and customer service skills with strategic business relationship development.
• Strong attention to detail and ability to manage multiple tasks effectively.
• High degree of self‑motivation; work with little direct supervision.
• Intermediate computer skills: MS Word, Excel, PowerPoint, and CRM database software.

• B.S. or B.A. in related field preferred.
• Janus Henderson product knowledge is preferred.
• Background in Financial Services, ideally Asset Management.

The base salary for this position is $55,000 – $61,000. Actual pay may differ. This position will be open through the end of January 2026.

Janus Henderson is committed to offering a comprehensive total rewards package, including competitive compensation, pension/retirement plans, and health, wellbeing, and lifestyle benefits.

Janus Henderson Investors is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. All applications are subject to background checks.