Project Manager, Franchise

Join to apply for the Project Manager, Franchise Growth role at Well Biz Brands, Inc.

• Flexible time off and holiday schedule
• Medical, dental, vision, and life insurance
• Health Savings Account
• Flexible Spending Account
• 401K match
• Monthly allowance for spend at Well Biz Brands, Inc. owned brands
• Cell Phone reimbursement
• Free Employee Assistance Plan

Location:

Remote

Compensation Range: $60,000.00 - $70,000.00 annually (offers made on a fair and equitable basis)

• Coordinate and oversee franchise activities, including new unit development, resales, renewals, transfers, and closures.
• Meet with existing franchisees to ensure all required information, documentation, and system records are accurate and up to date.
• Ensure all steps in the franchise lifecycle are completed accurately, on time, and in alignment with franchise agreements and brand standards.

• Develop and document standardized processes for managing franchise lifecycle events.
• Create systems to measure compliance with franchise agreements, internal policies, and legal requirements.
• Regularly audit processes and records to ensure consistency, accuracy, and adherence to established standards.
• Partner with cross‑functional teams (Accounting, Legal, Operations, Technology) to refine processes and close compliance gaps.

• Build and maintain reporting dashboards (e.g., Fran Connect) to track franchise development activity.
• Provide leadership with visibility into key pipeline metrics, including meetings set, meetings kept, FDD reviews, validations, and signings.
• Suggest improvements to reporting and data tracking to support growth initiatives.

• Assist in planning and coordinating Franchise Confirmation Day events, ensuring agendas, materials, and logistics are executed smoothly.
• Partner with the Franchise Growth, Marketing, and Operations teams to prepare presentations, reports, and supporting documentation for candidates.
• Support the planning and execution of franchise growth events (e.g., trade shows, conferences, expos, and industry gatherings), including booth setup, scheduling, lead tracking, and follow‑up.
• Ensure all event‑related activities—before, during, and after—are documented in systems (e.g., Fran Connect) and communicated to the appropriate team members for timely action.

• Partner with Accounting to manage fees, renewals, and resale financial requirements.
• Work with Legal on agreements, NDAs, amendments, and compliance documentation.
• Coordinate with Operations to facilitate smooth franchisee transitions and onboarding.
• Collaborate with Technology and Systems teams to improve platforms, reporting, and automation.

• Provide clear, professional, and timely communication (both written and verbal) with franchisees, prospective candidates, and internal teams.
• Document project updates, issues, and progress to ensure visibility and continuity across departments.
• Present updates to leadership, highlighting both accomplishments and challenges with proposed solutions.

• Bachelor’s degree in Business, Project Management, or related field (or equivalent experience).
• 3+ years of experience in project management, operations, or franchise development.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace (Docs, Sheets, Slides, Drive).
• Comfortable learning and navigating new technology platforms; experience with CRM or franchise management systems (Fran Connect preferred).
• Detail‑oriented, proactive, and solution‑focused mindset.
• Knowledge of franchising and franchise lifecycle processes strongly preferred.

• Integrity & Accountability – Ensures compliance and owns results.
• Communication – Shares updates and challenges clearly with actionable detail.
• Tenacity & Dedication – Demonstrates persistence in driving projects to completion.
• Collaboration – Builds strong working relationships across departments and with franchisees.
• Process Orientation – Develops, documents, and improves workflows for efficiency and compliance.

Well Biz Brands, Inc. manages five beauty, health and wellness franchise brands:
Elements Massage®, Amazing Lash Studio®, Drybar®, Fitness Together®, and Radiant Waxing®. Headquartered in Denver, Colorado, the company has more than 800 combined U.S. locations across the five brands. The support staff strives to uphold core values of fun, ownership, respect, passion, and integrity.

We value, promote, and celebrate diversity, equality and inclusivity. We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results and broad understanding of diversity in all ways.