Colorado SBDC Partnerships and Outreach Manager

Department Information

The Colorado Small Business Development Center (SBDC) Network delivers professional, high quality, individualized business advising and technical assistance to existing small businesses and pre-venture entrepreneurs across Colorado. The Colorado SBDC Network provides problem solving assistance to help small businesses achieve their goals, including growth, innovation, improved operations, access to capital, and success. The Colorado SBDC Network combines federal (U.S. Small Business Administration [SBA]), state, and local resources with those of educational systems and the private sector to meet the specialized and complex needs of the small business community.

The Colorado SBDC Network is a division of the Colorado Office of Economic Development & International Trade (OEDIT). Colorado OEDIT was created to foster a positive business climate that encourages quality economic development through financial and technical assistance provided in support of local and regional economic development activities throughout Colorado.

Description Of Job

NOTE:

This posting is open only to individuals on a promotional list of the listed department. The posting is for transparency purposes only to comply with the Equal Pay for Equal Work Act. Applications from individuals not on the department promotional list will not be accepted.

The Colorado SBDC Partnerships and Outreach Manager will serve as the first point of contact for potential clients and general inquiries, connecting small business owners to the best resources within the Colorado SBDC network and the state. This position also supports the Senior Manager of Partnerships & Marketing with fundraising initiatives, including prospect research, Salesforce management, and the creation of sponsor proposals, presentations, and collateral.

They will also engage with other state agencies, SBA resource partners, and other divisions within OEDIT and identify opportunities for partnership and collaboration, sometimes leading those projects. The Colorado SBDC Partnerships and Outreach Manager will attend events and present to groups in order to share existing resources with Colorado’s small business owners.

The position offers full-time employment as an exempt, at-will State of Colorado Employee with an anticipated duration through June 2027, with the possibility of extension based on available funding.

Key Duties And Responsibilities

Small Business Navigation Support

• Provide prompt customer service and resources for client inquiries via phone, web, email, walk-in, letters, and text
• Track data and identify client trends to inform programming and resources offered
• Assess client experience and implement new technology and processes as needed
• Attend events and present to groups to educate about existing resources within the Colorado SBDC and OEDIT
• Connect business owners impacted by COVID-19 with no- or low-cost Colorado SBDC and OEDIT resources to aid in recovery and resiliency
• Support Colorado SBDC network education and certification in supporting businesses in international trade
• Support Lead Center operations to deliver information to the Colorado SBDC network

Partnership and Project Management

• Stay up to date on OEDIT divisions, grants, and programs, and refer to departments when applicable
• Conduct outreach with other state agencies, identifying potential partnerships
• Manage partnership projects from idea to execution, including program design, scope of work development, and implementation (in coordination with Colorado SBDC Lead Center and Colorado SBDC Network)
• Create processes to track and monitor existing and potential partnerships
• Engage with Colorado’s other SBA resource partners, identifying ways to collaborate
• Identify and map out stakeholders; work with Sr. Manager Partnerships & Marketing to design and execute outreach plans for Colorado SBDC programming
• Support Colorado SBDC Lead Center leadership in creating and managing the Colorado SBDC Advisory Board

Disclaimer:
This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities…