Auraria Field Equipment Technician

Overview

Welcome to the Auraria Campus located in the Platte River Valley in downtown Denver. The Auraria Campus is the service provider for 38,000 students and approximately 5,000 faculty and staff working at and attending the Community College of Denver, Metropolitan State University of Denver, and the University of Colorado Denver. Auraria employees enjoy an excellent benefits package including paid vacation, holidays, and sick leave, multiple medical, dental and vision options, discounted RTD Eco-Pass, Benefit Hub, and an outstanding retirement plan.

Description Of Job

Job Summary: This position is responsible for the oversight, maintenance, and operational readiness of parking equipment, departmental mechanical systems, and state fleet vehicles for Parking & Transportation Services. The Field Equipment Technician ensures that all field and back-office systems function efficiently through preventive maintenance, timely repair, accurate documentation, and coordination with vendors and campus partners. The position also assists in equipment setup, supports operational logistics, provides technical guidance and training to field staff, and contributes to a positive customer service experience across the Auraria Campus.

Essential Job Functions

Equipment and System Maintenance & Troubleshooting

• Oversee the maintenance, operation, and troubleshooting of parking equipment including lot pay stations, single-space meters, and back-office systems.
• Diagnose and resolve hardware, software, and connectivity issues in collaboration with Auraria Campus IT and system vendors.
• Maintain current knowledge of all applicable operating systems and coordinate firmware, software, and hardware updates.
• Perform component repair and replacement to ensure uninterrupted operation of parking systems.
• Maintain detailed documentation of maintenance activities, system performance, and equipment diagnostics.
• Conduct or support staff training on parking equipment operations, software systems, and troubleshooting procedures. Maintain position training documentation.

Fleet And Mechanical Systems Oversight

• Manage maintenance schedules, repairs, and inspections for departmental state fleet vehicles.
• Coordinate vehicle service work orders with on-campus Facilities teams and external vendors.
• Document all vehicle maintenance and repairs, including cost estimates and parts usage.
• Assist the Assistant Director with setup, maintenance, and logistics for new and existing mechanical systems and equipment.
• Ensure compliance with state and campus fleet management and safety requirements.

Vendor And Contract Coordination

• Serve as a secondary point of contact under the Assistant Director for vendor services and repairs (Vigilant, ChargePoint, IPS Group Inc., PCS Mobile, etc.).
• Generate, submit, and track work orders and purchase requests for equipment maintenance and upgrades.
• Obtain quotes and estimates for repairs and replacement parts, justified by using repair logs data to maintain budget alignment.
• Track all software/hardware changes and communicate updates to the Assistant Director and Operation Coordinators.

Inventory Management And Documentation

• Maintain accurate inventory of field signage, equipment parts, and maintenance supplies.
• Prepare and submit daily, weekly, and monthly maintenance and inventory reports.
• Record collection transactions, equipment repairs, and associated costs for budget tracking.
• Forecast inventory needs to prevent operational interruptions.

Customer Service And Campus Support

• Provide professional customer service to the campus community regarding Parking and Transportation Services inquiries.
• Respond to field service requests, equipment issues, and customer concerns promptly.
• Assist with special events, parking enforcement, and field operations as needed.

Training And Operational Support

• Support the Operations Coordinators as a lead worker in the absence of operations staff.
• Conduct or assist in staff training sessions for equipment repair, LPR (License Plate Recognition) systems, and backend systems.
• Participate in preparation for and execution of special events requiring parking support or equipment setup.
• Perform other duties as…