Partnership Director

Partnership Director

Human Capital Education (HCE) empowers colleges and universities to grow enrollment, build internal capacity, and improve student success through marketing, CRM optimization, analytics, and coaching. The Partnership Director is accountable for building and maintaining long‑term, productive relationships with clients, developing and maintaining strategic account plans, and ensuring clients see value throughout their entire HCE journey.

• Build, maintain, and create strong partner relationships.
• Work closely with new and existing partners to assess existing business practices for onboarding alignment, proper account setup, and implementation support.
• Collaborate with Marketing, Enrollment Services, and Student Success to ensure partner business processes are implemented and supported according to the partner contract.
• Work closely with internal teams to ensure timely resolution of partner‑related challenges.
• Develop and implement account engagement and execution plans to ensure business objectives are met and client sentiment is positive.
• Serve as an internal advocate for the client, driving support and change when necessary to help the client achieve its objectives.
• Develop and implement tailored strategies to optimize partner relationships, including regular updates, process improvements, and contractual obligations.
• Utilize Salesforce to accurately record and update all interactions with partners.
• Lead new partner and new program launches, coordinating with partners and key internal stakeholders to deliver on‑time launches of services.
• Provide other assistance as needed to support the department’s efforts to maintain strong, long‑lasting, and mutually beneficial relationships with clients.

• Higher education experience required.
• Minimum bachelor’s degree from a regionally accredited college or university.
• 3+ years of experience in account management.
• Thrives in a culture of coaching and feedback that encourages self‑reflection and personal development.
• Strong strategic thinking, communication, time management, organizational, and analytical skills.
• Excellent verbal, written and interpersonal communication skills; highly collaborative team approach to work.
• Effective active listening skills with an aptitude for building strong client relationships.
• Good attitude, positive mindset, and commitment to the HCE values.
• Ability to travel.
• Perform other duties and responsibilities, as assigned.

• Casual work environment in Cherry Creek.
• Opportunity to participate in building something important.
• Experienced management team that enjoys the work – and loves education.
• 401(k) plan.
• Unlimited PTO policy.
• Flexible Work Policy.
• Community giving/volunteer program.
• Wellness reimbursement.

This is not a remote job! Must be located in Denver Metro Area.

Salary Range: $100,000-$110,000

Purpose:

Unlocking the power of learning, transforming lives.

HCE is an Equal Opportunity Employer.