Front Desk Assistant, Student Affairs and DoS Office

University of Denver - DU - Student Affairs & Inclusive Excellence - SAIE

Recruitment began on March 5, 2026

and the job listing Expires on April 5, 2026

• Assist students and guests who check-in at the front desk; and answer general questions and concerns to the best of your ability
• Answer phone calls, respond to voicemails, and forward calls to other departments as needed.
• Handle confidential information with discretion.
• Reading and writing correspondence and dealing effectively with a broad range of students, as well as staff, faculty, parents, and the public.

• Experience handling confidential information with discretion.
• Excellent communication and interpersonal skills, including de-escalation and conflict resolution.
• Organizational skills and multitasking ability.
• Ability to equitably apply policies.
• Ability to maintain the privacy of sensitive information.
• Ability to work independently and as a team member with minimal supervision.
• Ability to solve problems effectively and creatively as they arise.
• A basic understanding of computerized databases and information systems is highly desirable. Familiarity with Microsoft Office products (Word, Access, Excel, Outlook, and Publisher) is essential.

• Currently enrolled graduate student at the University of Denver and located in Denver Area
• Must have work-study

• Prior experience in an administrative or customer-facing role
• Standard office environment.
• Unexpected interruptions may occur.
• Location:
  
  Community Commons, 3rd Floor Suite 3001, suite hours of operation 8am-4:30pm Monday through Friday

• Occasionally move objects up to 30 pounds.
• Ability to sit in front of a computer for an extended period.

The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For more information, please see the University of Denver’s Non-Discrimination Statement .

All offers of employment are based upon satisfactory completion of a criminal history background check. These are required for all part-time, full-time and student employee hires.