Mail Services- Administrative Assistant II

About the Department

The Colorado Department of Revenue (CDOR) is committed to becoming a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. The department is driven by values of service, teamwork, accountability, integrity, and respect.

The Colorado Department of Revenue (DOR) is seeking a dedicated and versatile Administrative Assistant to join the Mail Services team. This on‑site role is essential to the department's daily operations, ensuring the efficient handling of both incoming and outgoing communications at our Denver Howard Building location.

• Logistics & Transportation:
  Safely operate state fleet vehicles (including vans or box trucks) to transport mail, supplies, and equipment along prescribed routes between USPS and various state agencies.
• Administrative Processing:
  Process returned warrants, research unclear addresses to ensure proper delivery, and maintain accurate tracking logs and reports for office operations.
• Distribution Oversight:
  Manage dock deliveries, perform security screenings, and coordinate the notification and pickup of packages for various divisions.
• Customer Service:
  Provide high‑quality support to taxpayers and internal staff by fulfilling requests for tax forms and booklets and providing official copies of tax returns.

This posting is only open to residents of the State of Colorado at the time of submitting your application.

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ADMINISTRATIVE ASSISTANT II

• Two (2) years of work experience in a professional office setting conducting tasks such as interfacing with a variety of people, mail and package delivery, driving a state fleet vehicle between office locations in the Denver metro area, lifting boxes weighing up to 50 pounds regularly, using computer systems, scanners, printers, copiers, fax machines, and mailing equipment, entering confidential customer information into a program or database, and reviewing data for accuracy and completeness.
• Education and experience in an occupation related to the work assigned, equal to two (2) years.

• Valid Driver’s License with a safe driving record.
• Ability to lift boxes weighing up to 50 pounds regularly throughout an 8‑hour work shift.

• Experience working in a mail center or mailroom.
• Experience operating a postage meter.
• State experience in a mail processing role.
• Experience driving a box truck with a lift gate and/or a cargo van.
• Experience with data entry.
• Attention to detail.
• Customer service experience.
• Computer and math skills.

Employees are in a position of public trust and must maintain the highest standards of honesty, integrity, and public confidence. All personnel must file necessary Colorado Individual Income Tax returns, pay tax obligations, and undergo a pre‑employment evaluation of their tax records to ensure compliance. Final candidates must complete a successful background investigation and reference check prior to appointment.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. In all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. Our agency will assist individuals with a disability with reasonable accommodation requests related to employment, including the application process, interviewing, pre‑employment testing, and performing essential job functions where the accommodation does not impose an undue hardship. If you have a disability and require accommodation, please contact our ADAAA inbox at

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.