Facility Services Coordinator

Overview

Job Description
BGIS is currently seeking a Facility Services Coordinator to join the team in Denver, CO. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients.

The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

• Meet and greet clients and visitors
• Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system
• Assist the internal site management team acting as the conduit for client requests as well as other requests as required
• Assist with visitor/contractor escorts and instructing and supervising as required
• Manage the collection and distribution of internal and external mail & courier deliveries
• Manage the delivery of consumables throughout the refresh areas
• Support in the provision of building access cards to staff and contractors
• Support meeting room requirements (e.g., room reconfigurations & catering provisions)
• Administrative duties as required
• Invoicing receipting and reconciliation
• Data entry & records management
• Work order management
• Maintain distribution lists

• Submit and monitor work orders with landlord
• Process Fed Ex packages
• Provide 1st tier support for printer and plotter issues
• Perform scheduled PM checks of First Aid Kits, AEDs and Fire Extinguishers

• HSE policies and procedures are met and maintained by all stakeholders
• Strong demonstrated experience working in a Customer Service Center environment
• Demonstrated understanding of customer service principles
• Experience working with internal and external stakeholders at varying levels of an organization
• Professional telephone manner with listening, questioning, empathy, and client-focused outcomes
• Attention to detail and grammar
• Proficient in Word, Excel, Outlook and Internet; good keyboard skills, speed, and accuracy
• Able to respond quickly to change and adopt a flexible/innovative approach to problems and opportunities

Visit us online at  for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer and we are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or veteran status, or any other basis prohibited by local, state or federal law.

This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening diversity by recruiting and retaining minority and women professionals from all backgrounds. Our commitment is that promoting diversity is an integral component of organizational excellence. This commitment to Equal Employment Opportunity is made as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation.

The salary range for this non-exempt position in the US is $23-$26 an hour. A candidate’s salary offer is determined by factors including relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location. BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending accounts, 401(k) with company match, paid time off, paid holidays, disability insurance, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to pay equity is reflected in equal pay for work of equal value.