Workflow Coordinator

Overview

Ensure all incoming work is assigned to the right person in the department for timely response and with great communication. This person is the department liaison between Payor Partnerships and payors as well as other internal departments. The role also supports the team with administrative duties as it relates to events, meetings, and travel.

• Do initial research to understand the priorities of incoming requests.
• Monitor inbox and workflow system to ensure that payor and department issues are assigned, addressed daily and followed-up on time.
• Support the mailing of notices to payors with high quality.
• Keep detailed documentation of processes.
• Schedule and coordinate meetings and events for team.
• Arrange travel and expense reports for team.
• Support the onboarding of new teammates.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• Proficiency with Microsoft Office Suite
• Proficiency in navigating Microsoft Outlook
• 6+ months of experience as an Administrative Assistant
• Strong Critical Thinking
• Attention to Detail
• Open to Feedback