Senior Operations Manager

Overview

We are seeking a highly organized, proactive, and strategic Senior Operations Manager to provide dedicated, top-tier administrative support to four key executives and simultaneously manage key administrative operations. The Senior Operations Manager role is fully remote and requires an individual capable of managing executive calendars, coordinating company events, and overseeing the Operations & Events Manager. The ideal candidate thrives in a fast-paced, virtual environment, possesses exceptional communication skills, supervisory experience, and can serve as a critical organizational and logistical hub for the leadership team.

We’re not your typical fund administrators. We’re modern, innovative, and backed by deep industry experience, allowing our clients to focus on investing while we handle the details. We pride ourselves on providing our clients with thoughtful and adaptable service while leveraging best-in-class technology. We thrive in a people-first culture where each team member can impact the success of the business. We do this by investing heavily in training and development programs, providing ample opportunities for growth, and focusing on fostering a culture of collaboration and community.

Executive Support & Logistics

• Complex Calendar Coordination:
  Proactively manage and coordinate executive calendars across multiple time zones, including scheduling internal and external meetings, resolving conflicts, and ensuring executives  time is maximized from a scheduling perspective.
• Strategic Time & Meeting Maximization:
  Proactively vet meeting requests to ensure they come with clear, valuable agendas and objectives, reaching out to team members to help structure successful outcomes before the meeting hits the executive s calendar.
• Administrative Communication:
  Serve as the primary administrative point of contact for the executive team, managing high-priority correspondence and handling confidential information with discretion.
• Expense and Budget Management:
  Prepare, submit, and reconcile executive expense reports and process related invoices in a timely manner.
• Light Travel Coordination:
  Arrange domestic and occasional international travel logistics, including flights, accommodations, ground transportation, and detailed itineraries.
• Ad Hoc Project Support:
  Provide flexible, as-needed support for high-priority executive projects, research, and presentations to address immediate business needs and initiatives.
• Relationship-Enhancing Support:
  Manage high-touch administrative duties that strengthen executive-level professional relationships, including coordinating executive and client gifts, maintaining key stakeholder dates, and managing personal logistics related to professional functions.

Board of Directors Logistical Support

• Board Meeting Logistics:
  Lead all logistical planning for Board of Directors and committee meetings, including scheduling, securing virtual meeting platforms, sending invitations, managing RSVPs, and coordinating all necessary technology setup.
• Event and Organizational Management
• Company Event Planning Oversight:
  Lead the planning and execution of key company events, including offsites, annual summits, and large team gatherings. This includes vendor research, contract negotiation, budget management, and on-site (or virtual) event support.
• Employee Swag Program Ownership:
  Manage the end-to-end process for the company s employee swag program, including vendor sourcing, inventory tracking, fulfillment, and budget management.

Denver Office Oversight & People Management

• Operations Manager Supervision:
  Directly manage and provide oversight to the onsite Operations Manager, including setting performance goals, conducting regular check-ins, and handling performance reviews.
• Office Budget and Facilities Oversight:
  Manage the operational budget for the Denver and Princeton offices and oversee all administrative and facilities functions (i.e., vendor payments, supply procurement, facilities services) via delegation to the onsite Operations Manager, ensuring minimal executive distraction.
• Operate as Office Manager and point of contact for any active…