On-Call Administrative Support Assistant IV - Records​/CORA

On-Call Administrative Support Assistant IV - Records/CORA

Join to apply for the On-Call Administrative Support Assistant IV - Records/CORA role at City and County of Denver.

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver.

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $22.53 — $28.17/hour based on experience and education.

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-&ring as needed. In this position, you can expect to work 30 hours per week or more based on business need with no more than 39 hours a week. Employees must work within the state of Colorado on their off-&ound days.

In this position, you can expect to work on site at the Wellington Webb building in Downtown Denver. At least 2 days a week will be in-&office, which is subject to change based on business need.

The Administrative Assistant will join the Communications and Public Affairs team for the Department of Community Planning and Development in its function as custodian of records, in compliance with the Colorado Open Records Act. The position responds to open records requests, providing technical and operational support to the public, internal staff members, and other city departments/agencies while maintaining a working knowledge of relevant regulations, policies, standards, and procedures.

• Receive, process and fulfill requests for records related to planning, zoning, landmark preservation, building plans and building permits in Denver.
• Follow the Colorado Open Records Act (CORA) and other state, federal and local regulations to ensure records requests are fulfilled accurately and on time.
• Utilize a variety of systems to research, coordinate and compile records for the purposes of fulfilling requests as well as filing and retention.
• Review and redact information from files to ensure confidential and protected information is not disseminated.
• Assist in digital records management for the department across shared drives and Teams/SharePoint.
• Review and evaluate forms, applications, computations, documents, and/or other information to determine accuracy, completeness, acceptability, or compliance based on records practices or legal requirements.
• Determine and evaluate facts and make decisions without the benefit of direct guidance or supervisory review where the cost of correcting errors could be substantial in either time or money.
• Recommend improvements or solutions to problems within an acceptable range of alternatives and technical practices.
• Provide specialized information, identify problems within a defined scope, and have the authority to resolve discrepancies and follow up on requests or complaints.
• Respond to sensitive inquiries and problems related to the specialized/technical area and resolve problems by making reliable decisions.
• Support additional communications and records projects, as needed.

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

• Ability to communicate professionally and effectively, verbally and in writing.
• Experience in and understanding of the Colorado…