Receptionist, Administrative/Clerical
Listed on 2026-01-12
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Administrative/Clerical
Office Administrator/ Coordinator
About the Company
At H&R Block we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in clients, associates, and communities worldwide. We also believe in a high‑performing, connected culture where everyone feels like they belong. H&R Block is pursuing a long‑term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth.
JobOverview
Seasonal Client Service Professional / Receptionist – focus on welcoming, serving, and matching clients with the best‑suited tax professionals while ensuring a flawless client experience.
Responsibilities- Answer phones and greet clients in a personalized, friendly, and inviting manner.
- Match clients with the most suitable tax professional based on their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, whether in person, over the phone, or virtually.
- Maintain office cleanliness and organization of resources with team members.
- Complete any other duties as assigned.
- High school diploma or equivalent.
- Ability to work a flexible schedule and/or in multiple locations.
- Customer‑service experience in a fast‑paced environment.
- Excellent organizational, time‑management, and multi‑tasking skills.
- Computer proficiency, including Microsoft Office.
- Previous sales or marketing experience is a plus.
- Employee Assistance Program with Health Advocate.
- Well‑being program, Better You, to help build healthy habits.
- Neurodiversity and caregiver support for you and your family.
- Various discounts on everyday items and services.
- Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan – subject to eligibility.
H&R Block is committed to building a connected culture where trust, care, and inclusion thrive. Our workplace is recognized globally for fostering an environment where everyone feels safe to bring their authentic self to work.
Equal OpportunityH&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
Pay Range InformationThe pay range for this position is $11.00 – $27.00 /hr. Local minimum wage laws apply. Individual pay decisions will depend on experience, education, skill, performance, and geographic location where work will be performed.
Seniority LevelNot Applicable
Employment TypeFull‑time
Job FunctionAdministrative
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