Accounts Receivable Billing Specialist

Job Summary:

The Accounts Receivable Billing Specialist is responsible for assisting with customer billing and some collection activities while maintaining positive customer relationships.

• Assist with invoicing activities for multiple companies.
• Review, process, and resolve credit memos and pricing correction requests in a timely and accurate manner.
• Process customer credit card payments securely over the phone.
• Assist with processing and posting cash receipts.
• Set up new customers in the system, including ship-to and bill-to information, sales tax configuration, and related documentation.
• Develop and maintain strong working relationships with customers and Accounts Payable departments including responding to requests for invoices, statements, and account information.
• Research and resolve billing discrepancies and payment disputes to reduce delinquencies while maintaining a high level of customer satisfaction.
• Collaborate with internal Sales teams to address customer concerns and support positive customer relationships.
• Support contract reporting requirements for federal and state contracts.
• Perform limited collections activities as required.
• Complete other duties and special projects as assigned.

• Strong knowledge of Accounts Receivable processes, including customer billing and collections.
• Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent research, analytical, and problem-solving skills.
• Effective interpersonal and communication skills, with the ability to interact professionally and diplomatically with internal teams and external customers.
• Detail-oriented with sound judgment and a high level of accuracy.

• College coursework in Accounting/Finance preferred, or equivalent experience
• Two years Accounts Receivable and collections experience, including Business to Business (B2B)
• Accounts Receivable Billing Experience
• Advanced Excel and Word Skills
• JD Edwards experience a plus

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• Twist at Waist: %
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• Lift/Carry: % and lbs
• Fine Motor Movements: %
• Working in tight spaces: %

* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.