Fleet Service Manager

About the Company

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. Torc has been a leader in autonomous driving since 2007, and has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight.

Join us and catapult your career with the company that helped pioneer autonomous technology and the first AV software company with the vision to partner directly with a truck manufacturer.

As a Fleet Service Manager II at Torc, you will lead day-to-day fleet maintenance operations at one of our Fleet Ops sites, owning vehicle uptime, service execution, technician performance, and safety compliance. This role blends automotive service leadership, fleet operations, scheduling, and people management in a high-accountability environment. You will function as both a service manager and service workflow owner, ensuring maintenance is executed efficiently, safely, and at a high quality standard while building and leading a strong technician team.

This role is ideal for someone with experience in fleet maintenance, dealership service operations, freight operations, or shop leadership, who is comfortable running a service floor and managing real-time operational priorities.

• Lead daily maintenance operations for autonomous trucks and trailers, ensuring safety, quality, and uptime
• Own work order flow, scheduling, prioritization, and execution across technicians and engineers
• Track fleet assets, inspections, preventative maintenance, and service documentation
• Coordinate vendor repairs and planned maintenance to maximize equipment availability
• Monitor technician performance, safety adherence, and quality outcomes
• Coach, develop, and manage technicians while building a strong team culture
• Ensure compliance with Torc safety standards, maintenance policies, and regulatory requirements
• Conduct vehicle and maintenance quality inspections and audits
• Generate operational reports and support continuous improvement across fleet maintenance
• Maintain a safe, organized, and high-functioning shop environment

• 5+ years in automotive service, fleet maintenance, or heavy vehicle operations
• Experience in a service leadership role (service manager, fleet manager, shop foreman, or similar)
• Prior people management experience leading technicians or service teams
• Strong understanding of automotive systems, diagnostics, and repair workflows
• Experience with fleet management systems, work orders, scheduling, and service operations
• Ability to manage labor planning, parts flow, technician workloads, and maintenance prioritization
• Knowledge of safety standards and local/state/federal vehicle service regulations
• Strong communication, organization, and operational execution skills
• Comfort working in fast-paced, uptime-critical environments

• Experience with commercial fleets, freight operations, or heavy-duty trucks
• Shop foreman, dealership service manager, or lead technician background
• Experience acting as both service manager and service writer
• Exposure to autonomous vehicles, ADAS, robotics, or advanced vehicle systems

• Position may require travel to our Torc offices outside of Fort Worth, TX, as well as potential travel to DTNA Partner Locations.
• Valid US Driver’s license with a safe driving record required. May travel occasionally to other states. May have the opportunity for international travel requiring the ability to obtain a passport and appropriate documents.
• Comply with Torc’s policy regarding the use of alcohol and drugs if operating a vehicle, which includes pre-employment, post-incident, and randomized drug testing.
• Requires appropriate Personal Protective Equipment (PPE) in areas identified through hazard assessment.
• Requires continuous technical education and training with a passion for knowledge in the field of study to maintain the highest level of knowledge, ingenuity, and creative thinking.

• Ability to…