Public Safety Officer

Responsible for performing non-emergency law enforcement support tasks that do not require the exercise of peace officer power of arrest or firearms.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Patrol in assigned vehicle; respond to non-emergency calls for service Citywide.
• Enforce parking regulations; write citations, as appropriate.
• Complete reports via phone and in person; accurately enter information into proper computer system(s).
• Respond to incidents including, but not limited to, traffic crash scenes, stranded motorists, and traffic hazards; take delayed criminal offense reports.
• Collect and secure evidence, as directed.
• Assist police officers including, but not limited to, waiting for wreckers and towing abandoned vehicles.
• Perform traffic and crowd control, as needed.
• Assist the public with various issues including, but not limited to, criminal, civil, and city business.
• Resolve criminal complaints and requests from internal and external stakeholders, as needed.

• None.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• High School diploma or equivalent; and,
• One (1) year experience in customer services, or related field,

OR

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions.
• Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification.
• Must pass a physical examination.
• Must meet civilian hiring standards of the Denton Police Department.

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

• Safety Sensitive (Subject to random drug testing):
  Yes.
• Tools/Equipment Used:
  Standard office equipment, including computer and peripherals; police radio, marked Public Safety Officer motorized…