Wireless Retail Multi-Unit Leader

Compensation: $80,000–$100,000 base salary + performance bonus

Reports To: District Manager

A growing wireless retail organization is seeking a Wireless Retail Multi-Unit Leader to support and develop multiple store General Managers while driving operational excellence, sales performance, and customer experience across assigned locations.

This role is ideal for a hands-on retail leader with multi-unit experience who knows how to coach leaders, hold teams accountable to metrics, and execute company initiatives at the store level.

As a Wireless Retail Multi-Unit Leader, you will serve as the primary field leader supporting Store General Managers within your assigned area. You’ll work closely with the District Manager to execute strategy, improve performance, and ensure consistent operational standards across all locations.

This is a people-first leadership role with strong expectations around coaching, KPI performance, and store execution.

• Lead, coach, and support multiple Store General Managers to achieve sales, service, and operational goals
• Drive performance against key retail KPIs, including:
• Sales and revenue targets
• Conversion and attachment rates
• Customer experience metrics
• Labor, shrink, and inventory controls
• Conduct regular store visits to evaluate operations, merchandising, staffing, and customer experience
• Partner with the District Manager to execute district-wide initiatives and performance improvement plans
• Identify talent gaps, support hiring efforts, and develop internal bench strength for future leaders
• Hold leaders accountable through consistent feedback, performance coaching, and follow-up
• Ensure compliance with company policies, procedures, and brand standards
• Serve as a trusted liaison between store leadership and district leadership

• Proven multi-unit retail leadership experience
  , preferably in wireless, telecom, or high-volume specialty retail
• Demonstrated success leading and developing Store General Managers
• Strong understanding of retail KPIs and performance management
• Ability to coach leaders, influence outcomes, and drive accountability
• Comfortable working in a fast-paced, metrics-driven environment
• Strong communication skills and the ability to partner with senior leadership
• Willingness to travel locally between store locations as needed

• Competitive base salary $80,000–$100,000
  , plus performance bonus
• High-impact leadership role with visibility at the district level
• Opportunity to influence store performance, culture, and talent development
• Growth potential within a growing retail organization