RDC​/LDC Distr'n Office Support II-HCS

Join to apply for the RDC/LDC Distr'n Office Support II-HCS role at Lennox.

Lennox (NYSE: LII) is proud of its 130-year legacy in HVAC and refrigeration, providing residential and commercial climate-control solutions. We win as a team and focus on excellence, innovation, and sustainability. Our culture is a welcoming workplace where every employee is heard and supported for career growth.

The individual in this role provides clerical support to the Regional Distribution Center.

• Develops and maintains logs, reports, audit processes, SOX controls and applicable metrics in order to avoid picking and shipping errors.
• Coordinates and maintains safety training, documentation, communication and postings to ensure corporate and OSHA compliance.
• Ensures and records the accurate arrival, duration and departure of inbound activity; notifies management of any imminent or potential detention charges and resolves issues or variations with the inbound documentation.
• Provides timely customer service to all internal and external customers.
• Initiates any inbound vendor or in-transit freight claims and actions related to any serial number deviations.
• Carries out any supporting activities, including determining disposition of damaged product.
• Monitors non-conformance in Standard Operating Procedures (SOPs), processes, packaging, vendor cross-reference or UPC issues.
• Participates in other projects as assigned.

Here at Lennox we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Lennox is an equal‑opportunity employer.

• High school diploma or equivalent; bachelor’s degree or equivalent preferred.
• At least 2 years of related experience; HVAC industry experience preferred.
• Strong customer service principles and ability to assess customer needs and meet quality standards.
• Excellent verbal and written communication skills.
• Computer literacy in Microsoft Office (Excel, Word, PowerPoint) and general office applications such as fax and EDI.
• Experience with SAP and using queries preferred.

Compensation: Hourly non‑exempt; starting pay of $19.47–$23.80 per hour, with overtime eligibility.

Benefits: Tuition reimbursement; medical, dental, vision, and prescription drug coverage; 401(k) retirement plan; short‑term disability; 8‑week paid birthing leave; 2‑week paid bonding leave; life and long‑term disability insurance.

New hires may receive up to 10 days paid time off, 12 paid holidays, and 3 floating holidays per year (subject to eligibility).

Entry level

Full‑time

Other

Manufacturing

Disclaimers:
The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.